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HAL - International Guest Services Associate

Seabourn • Travel & Tourism • Cruises • 7 days ago
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Salary
≈ $37k – $67k per year (Estimated)
Location
In office (New York)
Seniority
Junior · 2+ years exp
Employment
Contractor

Confirmed on the employer's own hiring board on Oct 18, 2026. First seen by Alion on Sep 27, 2026.

Overview
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Profile match

Seabourn

Seabourn is an ultra-luxury cruise line headquartered in Seattle, Washington, operating small yacht-style ships on ocean voyages and expedition cruises to destinations including Antarctica and the Arctic. It is part of the Holland America Group within Carnival Corporation & plc, and its fleet includes the Encore and Ovation as well as the expedition ships Seabourn Venture and Seabourn Pursuit. The shared Holland America Group crew board recruits shipboard staff, largely from India, the Philippines and Indonesia, for galley roles such as commis, demi chef de partie, chef de partie and executive sous chef, plus guest services positions.
seabourn.com • HQ: Seattle, United States • Luxury Travel • Cruises • Travel & Tourism • 51-200 employees

Provide all Guests with a premium level of service in person and over the telephone by ensuring that all requests are courteously, promptly, efficiently handled in accordance with Company policies and ensure that follow up is consistent and without delay. When situations require, provide Guests with answers, alternatives and solutions to issues presented.

In addition to the above, they are also hired, based on their language skills, to support the company’s

Global Guest program.

Deliver the elements of the Global guest program as specified and as they apply to Guest Relations which may include attendance to official ship guest events and translations of written company materials and assist international guests with verbal translations as needed and required by the Global Guest Program.

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