Network Solutions Pre-Sales and Delivery Engineer

Location: Melbourne, Australia

Employment Type: Hybrid - 4 days in office

Our Team

M2M Connectivity (a Semtech company) delivers reliable, high-performance IoT and enterprise networking solutions across Australia and New Zealand. Our team supports customers operating critical infrastructure and remote assets-enabling secure, resilient connectivity across mobile, satellite, and hybrid networks. We are a collaborative, technically driven group focused on delivering real-world outcomes that matter.

Job Summary:

The Network Solutions Pre-Sales & Delivery Engineer is responsible for designing, validating, and delivering secure edge networking solutions for enterprise and government customers. This role operates at the intersection of pre-sales consulting, solution architecture, and hands-on delivery - supporting the full customer lifecycle from initial engagement through deployment and operational support. The role will support clients across Australia, New Zealand and Pacific Island region.

Core Responsibilities:

• Solution Design & Delivery Architect secure, scalable edge network solutions aligned to customer requirements and lead end-to-end delivery across mobile, satellite, and hybrid environments.
• Pre-Sales Technical Support Partner with sales teams to understand customer needs, shape technical solutions, and lead proofs of concept and pilot deployments prior to full rollout.
• Service Delivery & Operational Support Manage technical deployments, support transitions into production, and troubleshoot incidents and change requests in line with SLAs and defined scopes of work.
• Partner Enablement Train and support channel partners to independently deploy, operate, and support SD-WAN and edge networking solutions.
• Technology Leadership Maintain current knowledge of evolving SD-WAN, edge networking, and connectivity technologies, contributing technical insight and best practice across the organisation.

Other Responsibilities:

• Research emerging technologies and products in the Network and Security space and build knowhow within the team.

Minimum Qualifications:

• Bachelor’s degree in Electronics, Telecommunications, Networking, or a related engineering discipline
• 6+ years’ experience designing, delivering, and supporting enterprise or government network solutions
• Proven experience in pre-sales consulting and customer-facing solution delivery
• Strong experience with enterprise networking, SD-WAN, WAN technologies, VPNs, wireless networks, security principles, and remote connectivity
• Excellent communication skills with the ability to engage both technical and non-technical stakeholders

Desired Qualifications

• Experience with mobile (cellular) and/or satellite communication networks
• Hands-on experience with SD-WAN routers, firewalls, and device provisioning platforms
• Industry certifications such as CCNP, AWS, JNCIP, or equivalent
• Experience in telemetry, SCADA, or industrial communications environments

The intent of this job description is to describe the major duties and responsibilities performed by incumbents of this job. Incumbents may be required to perform job-related tasks other than those specifically included in this description.

All duties and responsibilities are essential job functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities.