Key Account Executive

Responsibilities:

• Directly responsible for growing ShopBack’s merchants by developing ideas for merchant campaigns, pitching and execution of campaigns
• Growing ShopBack’s merchant base by acquiring new merchant partnerships and identifying growth sectors
• Prepare and deliver presentations to merchants
• End-to-end responsibility of portfolio including operational and troubleshooting tasks related to merchant management
• Collaborate with functional teams including Operations and Marketing teams to execute campaigns
• Working directly with the regional merchants team to actively plan out strategies for business growth and merchant expansion

Requirements:

• Having experience in account/client management, marketing or eCommerce is an advantage.
• Demonstrated use of AI tools (e.g. ChatGPT, Gemini, Claude) to develop new or improve workflows, enhance productivity, and drive efficiency at scale.
• Fresh graduates with strong internship experience are welcomed to apply
• A self-starter and motivated individual with can’t-is-not-an-option attitude
• Strong interpersonal skills with good analytical skills
• A problem-solver who’s not discouraged by failure or mistakes
• Must be able to multitask under pressure while maintaining high level of accuracy of the work
• Ability to derive and convey actionable insights from research and data
• Enthusiastic and effective problem solver