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Location
In office (Kuala Lumpur)
Seniority
Intern
Employment
Internship
Overview
Company
Impact
Profile match
ShopBack is a shopping rewards and cashback platform headquartered in Singapore and founded in 2014. The company provides a mobile app and browser extension that allow users to earn cashback on purchases from thousands of partner merchants across categories like fashion, electronics, and travel. It operates across ten markets in the Asia-Pacific region, serving millions of shoppers and partnering with major e-commerce platforms and physical retailers to drive sales through performance-based marketing.

About the role

    You are the person the office runs through. On Day 1, you are the face a new joiner sees - office tours, swag, workstation ready. When someone leaves, you close the loop - hardware back, access cards collected, IT handed off clean. In between, you run the engagement calendar, keep the office stocked, and make sure the physical environment stays functional.

    Concretely :

  • You own onboarding day logistics and offboarding handoffs for every Malaysia office hire;

  • You plan and host the employee engagement calendar - events, campaigns, wellness sessions;

  • You keep the office stocked, the vendors coordinated, and the facilities working; and

  • You maintain the hardware register and act as the local IT liaison for the team.

What You'll Own

    1. Employee lifecycle

  • Welcoming new joiners on Day 1 - office tour, swag distribution, and workstation setup;

  • Managing exit logistics, including hardware recovery, access card collection, and prompt IT handoffs.

  • 2. Engagement & culture

  • Planning and hosting company events end to end - townhalls, festive events, team socials, and wellness sessions;

  • Running the engagement calendar alongside the HRBP : coordinating logistics, tracking budgets, and gathering post-event feedback;

  • Managing internal communications on Slack - event announcements, campaign content, and regular team updates.

  • 3. Facilities & workplace operations

  • Keeping the office stocked - managing pantry inventory and daily essentials;

  • Coordinating with vendors, suppliers, maintenance crews, and contractors for day-to-day office upkeep;

  • Acting as the go-to contact for facility issues, resolving them quickly or escalating to the right person;

  • Supporting on-site health, safety, and emergency protocols.

  • Handling the administrative work that keeps the office running - parking season pass, building access card issuance, purchase order raising, permit applications, and similar tasks as they come up.

  • 4. Workplace hardware & asset operations

  • Coordinating hardware issuance for new joiners (laptops and peripherals) and collection at offboarding;

  • Maintaining the hardware asset register - serial numbers, equipment assignments, and return statuses;

  • Acting as the local hardware liaison : meeting room AV setups, light troubleshooting, and IT escalations.

What you’ll need

  • Currently pursuing a degree in Human Resources, Psychology, Communications, Business Administration, or a related field;

  • Available for a minimum 6-month internship;

  • Curiosity about AI tools and a habit of finding smarter ways to get things done;

  • Organised enough to track hardware, budgets, and event timelines without things slipping;

  • Clear communicator - in writing and in person, and comfortable adapting your style to the audience;

  • Comfortable with data - able to compile and surface insights from engagement and operations metrics; and

  • Able to juggle competing priorities and stay calm when they collide.

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