Social Media Manager

About the Company

Join the Rocketship

We’re building ShopOS - AI agents powering the entire ecommerce stack. Already past PMF, we’re scaling fast and shaping the future of how online brands are built with AI. Co-founded by seasoned builders with multiple successful exits to companies like Scapic & Polygon Labs, and we’re backed by Binny Bansal. This isn’t just another start-up - it’s a front-row seat to the next big shift in ecommerce.

Watch: What is ShopOS (from the founders’ lens - Click here)

About the Role

We’re looking for a Social Media Manager who can craft, drive, and grow ShopOS’s digital presence across platforms like LinkedIn, Twitter/X, Instagram, YouTube, and more. You’ll be the voice of our brand online-curating stories, sparking conversations, and building a community of AI, tech, and eCommerce enthusiasts.

You’ll work closely with the founders, product marketing, design, and content teams to turn the work we’re doing into stories worth sharing-and ensure those stories reach the right people at the right time.

What You’ll Own

• Own and manage the end-to-end social media strategy across channels (LinkedIn, Twitter/X, Instagram, YouTube, etc.)
• Plan, write, and schedule engaging content that builds brand, educates users, and drives growth
• Craft content across formats- posts, threads, memes, carousels, reels, short videos, and live sessions
• Collaborate with product, design, and content teams to turn complex ideas into shareable stories
• Track performance, measure engagement, and optimize based on insights and analytics
• Build and engage with a community of followers- respond to comments, DMs, and join relevant conversations
• Stay on top of trends in tech, eCommerce, AI, and digital media-and shape our voice accordingly
• Work on high-visibility campaigns for product launches, events, partnerships, and hiring
• Build a distinct voice and personality for ShopOS on every platform

What We’re Looking For

• 3-5 years of experience in social media or content marketing roles
• Strong written communication skills with a knack for crisp, witty, insightful copy
• Portfolio or profile showcasing social accounts you've managed or grown
• Familiarity with the tone and pace of platforms like LinkedIn, Twitter/X, Instagram, and YouTube
• Understanding of performance metrics (engagement rates, impressions, growth) and tools (Later, Buffer, Notion, Figma, Canva, etc.)
• Proficiency in working cross-functionally with marketing, design, and product teams
• Excellent organizational skills and ability to handle multiple campaigns at once
• Creativity and hustle-comfortable experimenting with new formats and memes

Bonus Points

• Experience building a B2B or SaaS brand on social media
• Familiarity with AI, commerce, startups, or emerging tech narratives
• Personal following or viral posts in your own network
• Experience with influencer marketing or UGC
• Prior exposure to startup culture and 0→1 storytelling

You’ll Thrive If You Are…

• A natural storyteller who knows how to turn product updates into content gold
• Plugged into internet and culture trends, especially in tech and startup ecosystems
• Self-driven, curious, and comfortable figuring things out in a fast-moving environment
• Someone who lives on social media and enjoys experimenting with new formats
• Collaborative, clear communicator, and can write with wit and style

Our Values

• Extreme ownership and bias for action
• Honest, high-velocity communication
• Respect for craft and obsession with users
• Fast, scrappy iteration over perfection
• Low ego, high empathy, radical candor

What We Offer

• Competitive salary
• Health & wellness benefits
• Work from our vibrant Bangalore (HSR Layout)
• Freedom to experiment, create, and shape the voice of a new category
• Access to the founding team and real-time exposure to what it’s like building from 0 to 1
• A front-row seat to the intersection of Gen AI, eCommerce, and brand building

Location

We're hiring in Bangalore - HSR

Why Join Us?

• Work on cutting-edge AI products redefining commerce.
• Build with founders who’ve done this before.
• Be part of a high-growth, high-impact journey.