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Location
In office (Belgrade)
Employment
Full-Time

Confirmed on the employer's own hiring board on Oct 23, 2026. First seen by Alion on Oct 9, 2024. Silver Bell Group scores C on the Alion truth index.

Overview
Company
Impact
Profile match
Silver Bell Group is a business process outsourcing company based in Belgrade, Serbia, that provides multilingual customer support, sales outsourcing, lead generation and live receptionist services around the clock, together with IT staffing, AI consulting and customer experience tooling. It serves clients in sectors such as finance, real estate and moving services with dedicated teams covering more than 25 languages, and it also has staff in Niš and Banja Luka. It recruits customer and technical support specialists and business development representatives for European languages, plus senior backend, frontend, full stack and DevOps engineers and project managers.

Are you ready to join our fast-growing outsourcing company that offers numerous opportunities for development? Silver Bell Group has been successfully operating for 10 years, and our local team today consists of more than 500 colleagues. In everyday business, our colleagues are in contact with members of more than 25 different nations and cultures, while communication with our clients is performed in over 10 different industries.

We are in search of a new team member to join us as an Account Manager!

Responsibilities:

  • Overseeing and managing existing projects: Responsible for organizing project activities, work schedules, resources, and budgeting
  • Leading teams while regularly monitoring and maintaining KPIs
  • Communicating with clients to understand their needs and ensuring project alignment with their requirements
  • Managing project budgets
  • Responsible for maintaining high-quality company services
  • Working on improving project processes and work systems
  • Regular reporting

Requirements:

  • Bachelor's degree - preferably in management or economics
  • Necessary experience in sales or customer service
  • Experience in team management
  • Organizational and communication skills
  • Multitasking and problem-solving abilities
  • Advanced computer skills, MS Office (Word, Excel, PowerPoint)
  • Advanced knowledge of English language

Benefits:

  • Attractive bonus scheme
  • Private health insurance
  • International work environment
  • Excellent work-life balance
  • Work in offices in downtown Belgrade
  • Defined individual carrier path
  • Great opportunity for development through cooperation with a many different industries and clients
  • Team-building activities
  • Working in a team that values diversity, creativity and cooperation
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