Salary
≈ $32k – $89k per year (Estimated)
Location
In office (Belgrade)
Seniority
Senior · 6+ years exp
Employment
Full-Time
Confirmed on the employer's own hiring board on Oct 21, 2026. First seen by Alion on Dec 6, 2024. Silver Bell Group scores C on the Alion truth index.
Overview
Company
Impact
Profile match
Silver Bell Group is a business process outsourcing company based in Belgrade, Serbia, that provides multilingual customer support, sales outsourcing, lead generation and live receptionist services around the clock, together with IT staffing, AI consulting and customer experience tooling. It serves clients in sectors such as finance, real estate and moving services with dedicated teams covering more than 25 languages, and it also has staff in Niš and Banja Luka. It recruits customer and technical support specialists and business development representatives for European languages, plus senior backend, frontend, full stack and DevOps engineers and project managers.
Responsibilities
- System Administration: Oversee the design, planning, and architecture of enterprise systems, ensuring alignment with best practices and compliance standards.
- Configuration & Deployment: Handle deployment and maintenance of systems and applications across global environments.
- Continuous Improvement: Identify areas for enhancement in deployment processes, system performance, and efficiency.
- Automation: Collaborate with DevOps and IaC teams to transition to containerized environments and improve system automation.
- Monitoring & Maintenance: Monitor system performance, capacity, and disaster recovery readiness, ensuring high availability and reliability.
- Documentation: Create and maintain comprehensive documentation for processes, configurations, and knowledge sharing.
- Collaboration: Work closely with QA and Development teams to enhance software development processes and with DevOps Engineers on infrastructure optimization.
Requirements
Experience in Enterprise Environments:
- Deep understanding of enterprise-level system design (security, centralized systems, ITIL awareness, etc.).
Linux System Administration:
- Extensive hands-on experience with Linux (RHCE-applicable level, certification not required). Minimum 6 years.
Cloud Technologies:
- Advanced knowledge of AWS and related products (Professional level, certification not required). Minimum 6 years.
Container Technologies:
- Proficiency with Docker, Kubernetes, and related ecosystems (EKS, ECS).
Networking:
- Strong foundational knowledge of networking concepts.
Infrastructure Expertise:
- Experience with storage solutions, clustering, load balancing, server provisioning, virtualization, and management.
Security Advocacy:
- Commitment to implementing and maintaining secure systems.
ITIL Principles:
- Understanding of ITIL practices is a plus.
Tech Stack
You will work with technologies including but not limited to:
- Cloud: AWS (EKS, Shield, Cloudflare, CloudFront, Lambda, DynamoDB).
- Containers: Docker, Kubernetes, Calico, Cilium.
- Operating Systems: RHEL/CentOS/Rocky Linux.
- Development & CI/CD: GitLab, Jenkins, JetBrains.
- Databases: PostgreSQL, TimeScaleDB, Cassandra, Kafka, Redis.
- Other Tools: RabbitMQ, ElasticSearch/OpenSearch, MS AD, Okta, Jamf, Nexus, Atlassian, Slack.
Budget: 3000-3500 EUR
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