user support technician

Smart It Innovations · 1 day ago
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Salary
$52k per year
Location
In office (Brampton)
Employment
Full-Time

First seen by Alion on Nov 2, 2026.

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Smart It Innovations

Innovative digital experience. We are driven by a passion for innovation and a commitment to excellence. Our journey began with a simple idea making.
smartitinnovations.ca · Brampton · UTC-05:00 · Software · Information Technology
Responsibilities Tasks
  • Give access to computer networks
  • Report on the performance of computer systems and networks
  • Respond to users experiencing difficulties with computer
  • Consult user guides, technical manuals and other documents to research and implement solutions
  • Provide advice and training to users in response to identified difficulties
  • Collect, organize and maintain a problems and solutions log for use by other technical support analysts
  • Participate in the redesign of applications and other software
  • Supervise other technical support workers in this group
  • Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
7 months to less than 1 year
  • College/CEGEP
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