Windows Administrator
First seen by Alion on Aug 31, 2026.
1. Proactive Monitoring :
- Proactive Monitoring of all the servers using BSE tools
- CPU & Memory utilization & monitoring
- Microsoft Windows Resources, Event logs & critical services Monitor
- Monthly report on server availability
2. Incident Management :
- Respond to and own Incident till resolution
- Engage customer contracted hardware and software support vendors to facilitate incident resolution
- Work with customer support teams to review & resolve incidents
- Co-ordinate customer contacts with BSE vendors in case of hardware failures or involvement of third-party vendor is required
3. System Recovery & Problem Management :
- Reinstallation of OS, in case of OS crashes and for the problems where reinstallation of OS is required
- Perform restoration of all components at time of system failure or file system corruption
- Correlate related incidents together into a problem ticket and manage through the problem management process
4. Server & Virtualization Management :
- Patch OS for Security patches and release management for the same
- Creation/deletion/configuration of VMs, Creating/Deleting VM Snapshots
- Reporting VM performance status using Native tools/monitoring tools
- Manage Hyper-V 2012/2016 Clusters
- Manage Access rights and folders
- OS hardening as per the policy recommendations by BSE
- IIS Basic troubleshooting
- Server Inventory Management
Skills
Windows Administration, System Administration, Incident Management, Problem Management, IT Disaster Recovery, Virtualization, Hyper-V, Release Management, Monitoring Tools, Server Administration, Operating Systems