Release Manager (DevOps)

ABOUT THE ROLE

In this role, you will work as a Release Manager supporting large-scale enterprise systems used for grants and workflow management within a European public-sector environment.

You will coordinate end-to-end software releases, align multiple technical and business teams, manage release risks and dependencies, and ensure controlled, auditable, and stable deployments.

RESPONSIBILITIES

• Plan and coordinate release schedules and maintain the enterprise release calendar
• Manage end-to-end release activities aligned with Change and Deployment Management
• Coordinate development, testing, operations, and business teams to ensure release readiness
• Conduct release readiness reviews and go/no-go meetings
• Manage release risks, dependencies, rollback plans, and recovery procedures
• Ensure compliance with quality, audit, and traceability requirements
• Monitor release metrics such as deployment success rate, lead time, and defect leakage
• Support CI/CD integration and release automation
• Communicate release status, risks, and outcomes through reports and dashboards
• Coordinate post-release hypercare, defect triage, and handover to operations
• Drive continuous improvement of release management processes

REQUIREMENTS

• University degree corresponding to EQF Level 6 with 12+ years of IT experience, or secondary education giving access to higher education with 17+ years of IT experience
• Strong knowledge of Agile, Waterfall, and DevSecOps delivery models
• Experience with version control systems such as Git, SVN, or Mercurial
• Experience with CI/CD tools such as Jenkins, Bamboo, GitLab CI, or Azure DevOps
• Knowledge of build tools including Maven, Gradle, or Ant
• Experience with configuration management and IaC tools such as Ansible, Puppet, Chef, or Terraform
• Knowledge of Docker and Kubernetes
• Experience with release orchestration tools such as XL Deploy, Harness, or Spinnaker
• Knowledge of AWS, Azure, or Google Cloud
• Scripting skills with Python, Bash, or PowerShell
• Experience with monitoring and logging tools such as Splunk, ELK Stack, Prometheus, or Grafana
• Strong understanding of release governance, CAB processes, go/no-go criteria, rollback strategies, and post-release support
• Knowledge of incident and problem management integration
• Strong stakeholder management, coordination, conflict resolution, and communication skills
• English or French proficiency at B2 level or higher
• Holding one of the certifications ITIL 4 Foundation or Agile delivery methodology certification such as SAFe

SoftServe is an equal opportunity employer. Qualified applicants will receive consideration regardless of race, color, ancestry, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, citizenship, disability, health condition, marital or family status, veteran status, or any other characteristic protected by applicable law.