Inside Sales Executive

About Solera

Solera is a global leader in automotive software, data, and technology solutions. We help automotive businesses improve profitability, operational efficiency, and customer outcomes through innovative products and services. Our solutions support workshops, service centres, repairers, parts suppliers, and automotive businesses across Australia and New Zealand.

This role will focus on driving subscription growth for Autodata, the industry's leading technical information platform, and PERI, Solera's merchant services and payments solution designed to help automotive businesses reduce payment processing costs and improve cash flow.

Position Overview

We are seeking a motivated and results-oriented Inside Sales Executive to join our growing team in Melbourne, Victoria.

This is an office-based sales role responsible for identifying opportunities, engaging prospects, and converting new business across the automotive aftermarket. The successful candidate will be passionate about helping customers improve their business performance, while consistently achieving and exceeding sales targets. The ideal candidate is highly driven, customer-centric, adaptable, and thrives in a fast-paced environment where priorities and market dynamics continually evolve.

Key Responsibilities

Sales & Business Development

• Generate new business opportunities through outbound calling, email campaigns, referrals, marketing leads, and customer networks.
• Manage the full sales cycle from prospecting through to close.
• Conduct product demonstrations and consultative sales conversations.
• Present the value proposition of Autodata and PERI to workshop owners, managers, and decision-makers.
• Consistently achieve monthly, quarterly, and annual sales targets.
• Maintain a healthy sales pipeline and accurately forecast opportunities.
• Follow up on marketing-generated leads in a timely manner.

Customer Engagement

• Develop trusted relationships with automotive workshop owners and key stakeholders.
• Understand customer business challenges and recommend appropriate solutions.
• Deliver a high-quality customer experience throughout the sales process.
• Act as a trusted advisor by providing industry insights and best-practice recommendations.
• Work closely with customers to support onboarding and successful adoption of Solera products.

CRM & Pipeline Management

• Maintain accurate customer records and opportunities within Salesforce.
• Track sales activities, pipeline progression, and forecasted revenue.
• Ensure all interactions and customer information are documented appropriately.
• Monitor key performance metrics and take proactive action to improve results.

Collaboration

• Partner with marketing, customer success, and field sales teams to maximize revenue opportunities.
• Share customer feedback and market intelligence with internal stakeholders.
• Contribute to sales strategies, campaigns, and process improvements.

Skills & Experience

Essential

• Previous experience in inside sales, business development, account management, or telesales.
• Strong consultative selling and objection-handling skills.
• Excellent communication and presentation abilities.
• Experience managing a sales pipeline and achieving revenue targets.
• High levels of resilience, self-motivation, and accountability.
• Strong organizational and time-management skills.
• Ability to learn and articulate technology-based products and services.
• Proficiency with CRM platforms such as Salesforce.

Desirable

• Experience selling SaaS, subscriptions, software, payments, or financial services solutions.
• Knowledge of the automotive aftermarket, workshop operations, or vehicle repair industry.
• Understanding of merchant services, payment processing, or business software solutions.
• Experience working within a high-growth or rapidly changing environment.

Personal Attributes

• The successful candidate will demonstrate:
• A strong drive to win and exceed targets.
• Genuine passion for delivering outstanding customer outcomes.
• A growth mindset and willingness to learn.
• Adaptability and comfort operating in an evolving business environment.
• Confidence engaging with business owners and senior decision-makers.
• Curiosity to understand customer challenges and identify opportunities.
• High levels of professionalism, integrity, and accountability.
• The ability to remain positive and productive when faced with setbacks.

Performance Measures

• Success in this role will be measured through:
• New Autodata subscription revenue.
• New PERI merchant services acquisitions.
• Sales pipeline growth and conversion rates.
• Achievement of monthly and quarterly sales targets.
• Customer satisfaction and retention outcomes.
• CRM data quality and sales activity metrics.

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