Salesforce Communications Cloud Developer

Salesforce Communications Cloud Developer

Total Experience : 5-8 years

Working Hours : 7 : 00 AM - 4 : 00 PM IST

Role Overview :

We are looking for an experienced Salesforce Communications Cloud Developer with strong hands-on experience in Salesforce Communications Cloud / Vlocity, particularly Enterprise Sales Management (ESM), EPC, CPQ, OmniStudio, LWC, and Apex. The ideal candidate should have at least 2 years of hands-on Salesforce Communications Cloud development experience and strong expertise in telecom-focused Salesforce Industries solutions.

Key Responsibilities :

- Develop and customize Salesforce Communications Cloud solutions for telecom and enterprise sales processes.

- Implement ESM (Enterprise Sales Management) capabilities including large-transaction quoting, bulk location and subscriber uploads, guided selling workflows, and Lightning Web Components (LWC).

- Design and implement EPC (Enterprise Product Catalog) including product models, attributes, relationships, and cardinality rules.

- Configure CPQ including pricing matrices, price lists, promotions, context rules, and quote-generation logic.

- Develop OmniStudio components including OmniScripts, DataRaptors, Integration Procedures, and FlexCards.

- Build integrations using Integration Procedures to connect telecom and enterprise data across Salesforce.

- Develop scalable solutions using Apex, LWC, and Salesforce Industries/Vlocity frameworks.

- Work with Salesforce Industries data models and ensure appropriate configuration and customization.

- Collaborate with Salesforce architects, functional teams, and client stakeholders to deliver solutions.

Mandatory Technical Skills :

- 5+ years of overall Salesforce development experience.

- 2+ years of hands-on Salesforce Communications Cloud / Salesforce Industries experience.

- Strong experience with Vlocity / Salesforce Industries.

- Hands-on experience with ESM (Enterprise Sales Management), EPC (Enterprise Product Catalog), and CPQ (Configure, Price, Quote).

- Proficiency in LWC, Apex, OmniScript, OmniStudio, Integration Procedures, and Vlocity/Salesforce Industries Data Models.

- Experience with telecom/communications domain solutions.

- Salesforce Certified Industries CPQ Developer credential - Mandatory.

Skills

Salesforce, Vlocity, Salesforce CPQ, Apex, Salesforce Communications Cloud