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Salary
≈ $30k – $80k per year (Estimated)
Location
In office (Bengaluru)
Seniority
Staff · 7+ years exp

First seen by Alion on Oct 26, 2026. Sprinklr scores B on the Alion truth index.

Overview
Company
Impact
Profile match
Sprinklr is an enterprise cloud software company providing a unified customer experience management (Unified-CXM) platform. Headquartered in New York, the company offers an AI-driven product suite that encompasses Sprinklr Service (omnichannel customer care), Sprinklr Social (social media management), Sprinklr Insights (conversational intelligence and market research), and Sprinklr Marketing.

Responsibilities:

  • Architect and implement advanced AI agent frameworks using LLMs (e. g. GPT, Claude, open-weight models).
  • Design end-to-end systems and solutions that integrate planning, memory, retrieval, and tool usage within AI agents.
  • Lead model evaluation, prompt engineering, fine-tuning, and RLHF efforts were necessary.
  • Collaborate with product and engineering teams to translate AI capabilities into platform features.
  • Partner with Sales, Product, and GTM to articulate AI strategy and solution architecture to enterprise clients.
  • Participate in pre-sales meetings, technical deep-dives, and AI innovation workshops with C-level stakeholders.
  • Translate customer needs into solution blueprints involving agents, LLMs, and AI workflows.
  • Represent the company in conferences, webinars, and thought-leadership forums as an AI expert.


Requirements:

  • PhD in Computer Science, Machine Learning, NLP, or related field.
  • 7+ years of industry experience in AI/ML, with at least 2 years focused on LLMs and/or AI agents.
  • Strong programming skills in Python and experience with frameworks such as LangChain, Transformers, Ray, or similar.
  • Experience building production systems using LLMs (RAG, agentic workflows, orchestration, tool use, etc).
  • Exceptional communication skills and a proven ability to present complex ideas to technical and non-technical audiences.
  • Experience in client-facing roles or pre-sales technical advisory.
  • Experience with enterprise AI deployment (e. g., compliance, privacy, scalability).
  • Publications or public talks in AI, NLP, or agentic systems.
  • Contributions to open-source LLM/agentic frameworks.

Skills

AI agents, rag, AI, java, large language models, LLM, LLMs, machine learning, ML, node, Python, TypeScript

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