Senior Sales Account Manager (Retail and Fashion)

Role Objective

Support the growth and development of the company’s commercial function, with a strong focus on new business development, B2B and corporate accounts, key client management, retail sales, VIP/tailor-made clients, partnerships, and sales performance.

The Commercial Manager will be a hands-on commercial professional who can identify opportunities, build strong client relationships, develop the sales pipeline, and convert opportunities into revenue.

This role is ideal for someone who combines business development, relationship management, sales execution, and commercial thinking and is ready to take greater ownership of the company's growth.

Key Responsibilities

Achieve agreed sales and commercial targets.

Identify and acquire new B2B, corporate, and strategic accounts.

Develop and maintain strong relationships with existing key clients.

Build relationships with decision-makers across relevant sectors, including corporate, hospitality, automotive, banking, fashion, and other relationship-driven businesses.

Manage the sales pipeline from lead generation through negotiation, closing, and follow-up.

Prepare quotations, proposals, and commercial offers.

Negotiate with clients and partners within approved commercial guidelines.

Identify opportunities for partnerships, wholesale, consignment, and additional sales channels.

Support the development and growth of VIP and tailor-made client business.

Coordinate with Operations, Marketing, Production, and Logistics to ensure smooth client delivery and execution.

Monitor sales performance and identify opportunities to improve revenue and conversion.

Maintain accurate client and opportunity information in the company's CRM/Odoo.

Provide regular sales updates, pipeline reports, and forecasts to the CEO.

Support the development of a more structured and consistent sales process as the company grows.

Contribute ideas and initiatives that improve customer acquisition, retention, and overall commercial performance.

Team & Leadership Responsibilities

Provide day-to-day guidance and support to the sales/retail team.

Follow up on individual and team sales performance.

Help establish clear sales priorities and follow-up routines.

Coach team members on client communication, selling, and relationship management.

Work closely with management to identify sales gaps and improvement opportunities.

Note: This is a hands-on management role. The successful candidate is expected to actively develop business and manage key relationships rather than operate only as a sales administrator.

Candidate Profile

3-5 years of relevant experience in sales, business development, account management, or commercial roles.

Proven experience in acquiring new clients and growing existing accounts.

Strong B2B and relationship-building experience.

Experience in premium/luxury, corporate gifting, fashion, hospitality, automotive, banking, or other relationship-driven businesses is preferred.

Strong negotiation, communication, presentation, and networking skills.

Commercially minded with a strong understanding of sales targets and revenue generation.

Highly organized with strong follow-up and pipeline management skills.

Comfortable working in a fast-paced, entrepreneurial environment.

Able to work independently and take ownership of commercial initiatives.

Strong interpersonal and relationship-management skills.

Fluent in Arabic and English; French is an advantage.

An existing corporate or VIP network is an advantage but not mandatory.

Core KPIs

Total Revenue vs. Target

New B2B Accounts Acquired

Revenue Generated from New Accounts

Requirements

Qualified Sales Pipeline Value

Lead-to-Opportunity and Opportunity-to-Close Conversion

Retail/Sales Team Target Achievement

VIP & Tailor-Made Client Revenue and Retention

New Partnerships / Commercial Channels Developed

CRM Accuracy, Follow-Up & Sales Forecasting Discipline

What We Are Looking For

We are looking for a hands-on commercial professional who enjoys creating opportunities, opening doors, developing relationships, and closing business.

The ideal candidate is not simply an administrator or sales coordinator. They should be comfortable prospecting, meeting clients, negotiating, following up, and taking ownership of commercial results.

This is an opportunity for a strong 3-5 year sales/business development professional to take a broader commercial role within a growing, entrepreneurial company and gradually build greater responsibility across the commercial function.

Working Conditions

Working Days: Sunday-Thursday

Days Off: Friday & Saturday

Working Hours: Primarily 6:00 PM-10:00 PM, with flexibility depending on business requirements

Work Model: On-site

Location: Maadi, Cairo