Lead Business Systems Analyst - Digital

About SS&C:

SS&C is a leading provider of mission-critical, AI-powered technology and services empowering financial services and healthcare organizations to work smarter, faster, and securely.

Founded in 1986, SS&C is headquartered in Windsor, Connecticut, and has offices worldwide.

More than 23,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology.

Job Description:

Title: Senior Business Analyst Digital

Location: Hyderabad - Hybrid

Job Type: Full Time - Permanent

Get To Know Us:

SS&C GIDS provides information processing and computer software services and products.

The Company's operating segments include financial markets, customer management, professional services, and output solutions.

SS&C GIDS serves the alternative investments, asset and wealth management, banking and lending, insurance, and real estate industries.

What You Will Get to Do:

The Senior Business Analyst Digital is a senior individual contributor who leads business analysis across our digital portfolio, spanning web, mobile, and back-end integrations.

Partnering with product owners, engineering, design and business stakeholders, this role owns complex requirements end-to-end and uplifts BA practice across the digital team.

- Lead requirements discovery and analysis for large or complex digital initiatives, from problem framing through to post-release measurement.

- Translate business objectives into clear user stories, acceptance criteria and journey maps that guide digital design, development and testing.

- Shape requirements for customer-facing digital experiences across web and mobile, ensuring solutions meet business goals and user needs.

- Define requirements for API-driven integrations between digital channels and back-end services, and review API contracts to confirm alignment with business and user needs.

- Partner with product owners, UX/UI and engineering leads to shape solutions, challenge scope, and ensure decisions are informed by data, user insight and technical feasibility.

- Support test planning, defect triage and UAT coordination for major digital releases.

- Use digital data and analytics (usage, funnel, conversion, performance) to inform prioritisation and measure release impact.

- Understand and meet the compliance obligations of the role, and raise any risk or compliance concerns to management.

What You Will Bring:

- Tertiary qualification in business, IT or a related discipline, or equivalent industry experience.

- 6+ years' experience as a Business Analyst, with a strong track record delivering complex digital initiatives.

- Demonstrated experience leading BA work on digital programs across web and mobile channels.

- Working knowledge of digital privacy, security and accessibility considerations, and how they shape requirements and design.

- Strong analytical skills, with the ability to break down complex, ambiguous problems and drive them to a clear solution.

- Excellent communication skills, with the ability to influence both technical and senior non-technical stakeholders.

- Experience working in agile delivery environments alongside product, design and engineering teams.

- Financial services, wealth, superannuation or digital experience is highly desirable.

- Proficiency in Jira, Confluence and the Microsoft Office suite.

Unless explicitly requested or approached by SS&C Technologies, Inc. or any of its affiliated companies, the company will not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services.

Applications will be accepted on an ongoing basis until the position is filled.

SS&C Technologies is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, national origin, disability, veteran status or any other classification protected by applicable discrimination laws.

Skills

IT Business Analyst, Agile