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Salary
≈ $27k – $67k per year (Estimated)
Location
Hybrid (Richmond Hill, Canada)
Seniority
Middle · 3+ years exp

Confirmed on the employer's own hiring board on Oct 17, 2026. First seen by Alion on Sep 23, 2026. Staples scores A on the Alion truth index.

Overview
Company
Impact
Profile match
Staples is an American business-to-business office supply company headquartered in Framingham, Massachusetts, selling office products, furniture, technology, breakroom supplies, promotional products and print services through stores, online and a contract sales force. Founded in 1986 in Brighton, Massachusetts, it is owned by Sycamore Partners and runs the Quill online supply business, while Staples Canada is operated as a separate company. Its workforce spans retail stores, distribution and fulfillment centers, delivery fleets, contract sales teams and corporate functions such as merchandising, marketing, finance and technology.

Some of what you will do:

Own day-to-day administration, configuration, and performance of the Salesforce platform. Enable scalable execution by ensuring system stability, data integrity, and efficient workflows while supporting Sales Enablement teams in delivering user training and adoption.

Specifically, You Will:

  • Administer and configure Salesforce Lightning, including Sales Cloud, Service Cloud, profiles, roles, permissions, layouts, and objects.

  • Build and maintain declarative automation such as Flows, approval processes, and validation rules to support business requirements.

  • Manage data quality, duplication, governance, and hygiene standards across account, contact, pipeline, and campaign data.

  • Provide primary Salesforce user support, including access management, issue troubleshooting, ticket resolution, and system documentation.

  • Create reports and dashboards, identify system inefficiencies, and support release cycles, enhancements, and roadmap-driven improvements.

Some of what you need:

  • Salesforce Administrator Certification, ADM 201, required.

  • 3-5+ years of Salesforce Administration experience, preferably supporting sales organizations and pipeline management.

  • Strong understanding of Salesforce Lightning, including Sales Cloud and Service Cloud.

  • Proficiency with declarative automation tools, with Flows preferred, along with strong data management and analytical skills.

  • Strong problem-solving, attention to detail, prioritization, stakeholder communication, and collaboration skills in a fast-paced environment.

Physical demands/working conditions:

  • Office environment - Hybrid, with 4 days onsite in Richmond Hill, subject to the hybrid policy.

Some of what you will get:

  • Associate discount

  • Health and Dental benefits

  • RRSP/DPSP

  • Performance bonuses

  • Learning & Development programs

  • And more…

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