Senior Associate- ANZ Payroll

Join us on a journey of endless possibilities

At Strada, possibility isn’t just a promise - it’sthe foundation of everything we do. We believe in unlocking potential for every colleague, creating a journey of growth, discovery, and impact.

With the support, resources, and opportunities we provide, you’llbuild a fulfilling future - working on meaningful projects that span industries and regions, contributing to outcomes that matter.

Strada is a people, payroll, and technology leader simplifying international workforce management. Operating in 180+ countries, we design and deliver people-first solutions powered by cloud-based technology - helping organizations grow and enabling workforces to perform at their best.

Learn more at www.stradaglobal.com

To contribute and be part of the team responsible for the support and execution of payroll activities and/or data management/customer services activities ensuring that output is accurate and on time. Your responsibilities may be focused on payroll and/or customer services, and you will be flexible supporting either as or when required.

Main Responsibilities

Where applicable support Payroll(s) so they are delivered as per the agreed processing calendar(s) and to the agreed KPIs

Use Payroll expertise to advise upon client queries/issues and ensure a good understanding of country specific legislation and tasks

Where applicable ensure Data Management is performed accurately and on time

Ensure Tickets and Calls are responded within SLA timescales and to a high standard

Follow Detailed Working Instructions (DWIs) and highlight any gaps/inconsistencies in the documentation. Also support the updating of DWIs

Proficient in using systems and tools

SOC Controls completed on time and with the necessary evidence

All system issues/defects are reported correctly, and tickets are logged with the necessary details and evidence so Application Services and/or Products can investigate

Highlight to Service Manager any deviations from the standard scope of service

Ability to recognize and deal appropriately with sensitive and confidential information

Successful completion of all learning objectives

Time Recording to be completed accurately and on time

STRADA Security Standards are adhered and followed

Contribute to team meetings and raise any issues immediately to your Service Manager

Ensure you are up to date with all STRADA announcements and communications

Build good relationships with all lines of businesses where appropriate

Update internal stakeholders, when needed, in a timely and accurate way

Participates in projects and activities as needed and assigned

Requirements

·Graduate from any stream / Diploma Holder

·2 years' experience in Australian Payroll

·PC Literacy - Word and Excel (Basic Level)

At Strada, our values guide everything we do:

• Anticipate Customer Needs - We stay ahead of trends so our customers can grow and succeed.
• Own the Outcome - We take responsibility for delivering excellence and ensuring things get done right.
• Challenge Ourselves to Work Smarter - We move faster than the world around us to drive change and accomplishmore.
• Empower Each Other to Solve Problems - We tackle challenges head on, ask tough questions, and collaborate to find the best solutions.
• Care About Our Work - We understand that what we do impactsmillions, and we have a responsibility to get it right.

Benefits

At Strada, we support your whole self-offering a range of benefits for your health, wellbeing, finances, and future. These include health coverage, wellbeing programs, paid leave (vacation, sick, parental), retirement plans, learning opportunities, and more.

All offers are contingent on successful completion of background checks, where permitted by law and as appropriate for the role. These may include identity, education, employment, and in some cases, criminal history verification, checks against global watchlists, credit reports, and/or drug testing. You’ll be informed of the specific checks applicable to your role and location during the recruitment process.

Our commitment to Diversity and Inclusion

Strada is dedicated to fostering a diverse, equitable, and inclusive workplace where everyone feels valued and supported. We believe that embracing differences strengthens our teams and drives innovation and success.

Diversity Policy Statement

Strada is an Equal Opportunity Employer and prohibits discrimination based on legally protected characteristics. We provide reasonable accommodations for disabilities and religious practices. Applicants may request reasonable accommodation by contacting their recruiter.

Authorization to work in the Employing Country

To be considered, you must have current and future work authorization in the country where you're applying, without the need for visa sponsorship by Strada.

Please note: This job description does not limit Strada’s right to assign or reassign responsibilities, including to subsidiaries, partners, or future business purchasers.

We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.

DISCLAIMER:

Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Stradabusiness units.