IT Engineer
First seen by Alion on Aug 31, 2026.
Job Purpose:
Manage and support the company’s IT infrastructure, systems, networks, hardware, software, cybersecurity, and user support requirements, ensuring reliable and secure technology operations across offices and construction sites.
Key Responsibilities:
* Manage and maintain IT infrastructure, servers, networks, systems, and hardware.
* Provide technical support to employees and project/site teams.
* Install, configure, and maintain computers, laptops, printers, network devices, and other IT equipment.
* Monitor network performance, connectivity, and system availability.
* Manage user accounts, access rights, permissions, and IT assets.
* Troubleshoot hardware, software, network, and connectivity issues.
* Support IT infrastructure at construction sites and project offices.
* Implement and monitor backup, recovery, and data-security procedures.
* Support cybersecurity measures, antivirus, firewalls, and access controls.
* Coordinate with external IT vendors, service providers, and technology suppliers.
* Maintain IT documentation, asset registers, licenses, and system records.
* Support ERP, project-management, communication, and other business applications.
* Participate in IT infrastructure upgrades, system implementations, and technology projects.
* Ensure compliance with company IT policies, security standards, and procedures.
Requirements
* Bachelor’s degree in Computer Science, Information Technology, Computer Engineering, or related field.
* 6+ years of professional IT experience, preferably within construction, engineering, or a project-based organization.
* Strong knowledge of networking, Windows environments, hardware, software, and IT infrastructure.
* Experience with LAN/WAN, TCP/IP, Wi-Fi, VPN, routers, switches, and firewalls.
* Experience in Microsoft 365, Active Directory, and user/access management is preferred.
* Good understanding of cybersecurity, backup, and disaster-recovery practices.
* Experience supporting multiple offices or remote construction/project sites is an advantage.
* Strong troubleshooting and problem-solving skills.
* Good communication and stakeholder-management skills.
* Ability to work under pressure and provide timely technical support.