IT Asset Management Specialist

Overview

The IT Asset Management Specialist oversees the strategy, systems, vendors, and processes governing the full lifecycle of Sun's IT hardware and software assets across Sun locations - existing sites, ground-ups, expansions, acquisitions, and dispositions. This role sets the standards, policies, and vendor-management framework for delivering, tracking, and reclaiming IT assets enterprise-wide; selects and directs third-party deployment providers; negotiates and enforces SLAs; and decides how risks and issues are remediated.

Job Duties

• Designs, governs, and improves Sun's IT asset management program by setting lifecycle standards, policies, and workflows and exercising independent judgment to resolve exceptions enterprise-wide. (Essential)
• Selects, directs, and manages third-party deployment providers by evaluating performance, negotiating and enforcing SLAs, and determining remedies for non-compliance. (Essential)
• Owns the configuration and compliance policy for endpoint management platforms (Intune/Autopilot, endpoint asset tool), deciding provisioning, enrollment, and compliance standards and directing deployment. (Essential)
• Owns the budget recommendation for IT hardware/software (CapEx/OpEx), forecasting spend, analyzing variances, and advising senior leadership on investment decisions. (Essential)
• Sets standards and documentation for IT hardware/software delivery, deployment, and reclamation, and defines vendor-relationship and renewal strategy. (Essential)
• Oversees administration of the MFP fleet and endpoint tooling, delegating or coordinating hands-on configuration and monitoring.
• Oversees peripheral/equipment inventory management, stock levels, and replenishment forecasting.
• Resolves escalated Concierge asset issues requiring judgment, serving as the final internal escalation point.
• Maintains IT policies and procedures.
• Other duties as assigned.

Requirements

• Associates Degree in Information Technology or related field (Required)
• Bachelor's Degree in Information Technology (Preferred)
• 4 years in of hands-on experience in IT asset management, endpoint administration, or desktop/device support (Required)
• 2 years in of hands-on administration with endpoint management platforms such as ManageEngine Endpoint (Required)
• Demonstrated experience managing the full IT asset lifecycle (procurement, deployment, tracking, and disposition)
• Strong understanding of hardware/software inventory management and asset-tracking tools
• Experience supporting acquisitions, dispositions, or multi-site deployments
• Working knowledge of print/copy fleet management (e.g., Konica)
• Excellent customer service, communication, and organizational skills with the ability to manage competing priorities with urgency
• Required Certifications/Licensures:(Must have valid driver's license.)
• Preferred Certifications/Licensures:(ITIL Foundation)
• Preferred Certifications/Licensures:(CompTIA A+)

BENEFITS

At Sun Communities, you will be part of an industry-leading organization where you will be challenged, inspired, rewarded and transformed. We place a high priority on our team members, and this is a big part of what sets us apart. We will ask you to give us your very best every day, and will challenge you with interesting work, stretch assignments, a collaborative and supportive work environment and plenty of learning and growth. In exchange, we will reward you with great pay, advancement opportunities, paid time off, great benefits, and flexibility.

• Comprehensive Medical and Prescription coverage with 4 plan options so you can choose the plan that best meets the needs of you and your family
• Comprehensive Dental and Vision Plans
• On-Site Fitness Center
• Voluntary Health and Dependent Care Reimbursement Accounts
• Life, Accidental Death & Dismemberment Insurance and Dependent Life
• Short and Long-Term Disability Coverage
• 401(k) Plan with Sun matching contribution
• Employee Assistance Program
• Identity Theft Insurance
• Legal Assistance Plan
• Pet Insurance
• Tuition Reimbursement program providing financial support to team members who further their formal education
• Vacation RV Site Discounts for team members when visiting Sun resorts across the nation
• Team Member Perks & Discounts program with hundreds of discounts on things like travel, merchandise, mobile phone service, and more
• Up to six weeks of paid parental leave for the birth of a child, adoption, or placement of a child
• Paid Time Off including ten holidays, vacation, personal, sick time, bereavement and pay for jury duty

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