IT Support Technician - Kincardine
Confirmed on the employer's own hiring board on Nov 2, 2026. First seen by Alion on Jun 19, 2026. Super Heat scores D on the Alion truth index.
We are looking for an IT Support Technician based out of our Kincardine office to provide end user support to employees. Duties and Responsibilities
Provide troubleshooting support to Superheat employees
Evaluate and install computer hardware, software, and operating systems
Implement data, software, and hardware security procedures
Be capable of performing data backups and recovery operations
Collaborate with teams in testing, application, and training of personnel
Produce documentation that assist others in troubleshooting
Set up local area networks and internet connections
Evaluate and optimize performance of our computers and network systems
Create procedures and policies based on Superheat FGH requirements
Maintain materials and documentation that will assist personnel in troubleshooting
Create training documentation
Making recommendations for changes to senior management
Able to work varying shifts and an on-call rotation
Act as liaison between departments to assist in resolution
Knowledge, Skills, and Abilities Required
Possess a working knowledge of Microsoft products such as Active Directory, Exchange, Teams, SharePoint, Office 365, and Azure.
Ability to prioritize and meet deadlines
Excellent communication and interpersonal abilities
Work Experience and Educational Requirements
At least 1 year of experience providing computer network support
Post-secondary education in a related field
Network Certificates/Qualifications would be an asset
Windows based Environment, Certifications are an asset
Experience with Cloud services and Infrastructure would be an asset