Customer Service Representative (English Speakers)

Sutherland • English: B2 • 7 months ago
Apply now
Similar jobs
412,158open jobs
14,541companies
72,770added this week
Browse all
Location
In office (Cairo)
Seniority
Junior
Employment
Full-Time
Overview
Company
Impact
Profile match

Sutherland

Sutherland is an American business process and digital transformation company founded in 1986 that runs customer operations, back-office processing and analytics for large organisations. It works across healthcare, banking, insurance, telecommunications, retail and technology clients, combining offshore and nearshore delivery centres with automation and artificial intelligence intended to reduce the headcount those processes require. Headquartered in Pittsford, New York and privately held, it employs tens of thousands of people across more than a dozen countries and competes with the large Indian and Filipino outsourcing providers.
sutherlandglobal.com • HQ: Pittsford, United States • Call Center Services • Business Process Outsourcing (BPO) • IT Outsourcing • IT Consulting • Information Technology • Professional Services • Est. 1986

At Sutherland, we are a leading global business and digital transformation partner with expertise in Artificial Intelligence, Automation, Cloud engineering, and Advanced analytics. Our services span various industries including Healthcare, Insurance, Banking & Financial Services, Communications, Media & Entertainment, Technology, Travel & Hospitality, Logistics, Retail, Energy & Utilities. We are committed to driving digital transformation and providing unique value propositions through market-leading technology and business process excellence, with over 200 unique inventions under several patents across critical technologies.

This is a full-time on-site role for a Customer Service Representative English Account at Sutherland's location in Cairo. The role involves day-to-day tasks related to ensuring customer satisfaction, managing customer accounts, providing excellent customer service, and effective communication.

  • Customer Service Representatives and Customer Service skills
  • Proficiency in English B2
  • Grads and Dropouts only
  • Flexibility with night and overnight shifts
  • Flexibility with Rotational shifts
  • Previous experience in a similar role is a plus

Benefits

  • Competitive Salary + Achievable KPIS/Allowances/Incentives
  • 1.1k night and overnight allowance
  • Transportation is provided both ways (Door to Door for ladies)
  • Social and medical insurance is provided
  • First 3 months are Fully Granted
  • Healthiest work environment (Great place to work certified)
Free account
Stop reading job ads. Get the ones that fit.
One free account turns this page into a shortlist built around your stack, your level and your pay.
Match on every job. Stack, seniority, pay and location, scored against your profile.
412,158 open roles. Read straight off company career pages, refreshed every day.
Unlimited applications. Every one you send is tracked in one place, on-site or on a company board.
3 tailored CVs a month. Rewritten for the exact job you are applying to. Included free.
Create a free account
Free forever. No card. Under a minute.

Recommended for you based on this role

Similar stack
Same company
Cairo
≈ $17k – $49k per year (Estimated) • In office • Full-Time • 2+ years exp • Philippines
Apply
In office • Full-Time • Cairo
Apply
≈ $35k – $97k per year (Estimated) • Remote • Full-Time • Fredericton
Management
Outlook
Apply
≈ $69k – $141k per year (Estimated) • Remote • Full-Time • 5+ years exp • Master's Degree • Windsor
SQL
Analytics
Tableau
Power BI
Apply
≈ $48k – $115k per year (Estimated) • In office • Full-Time • 1+ year exp • Bogotá
Apply
In office • Full-Time • Cairo
Apply
In office • Full-Time • 2+ years exp • Cairo
Apply
$9.6k – $16k per year • Remote • Contractor • 2+ years exp • Monterrey • Guayaquil • Santa Cruz • Cairo • Davao City
PHP
PHP
WordPress
Design
Canva
Marketing
HubSpot
YouTube
Spotify
Apply
$12k – $30k per year • Remote • Contractor • Santo Domingo • Guayaquil • Santa Cruz • Monterrey • Cairo
Design
Canva
Management
Asana
ClickUp
Google Workspace
WhatsApp
Marketing
Instagram
Apply
See all jobs
This is one of many
412,158 more open roles from verified company boards, updated every day.
Browse all jobs Get matched roles