Property Management Manager

We are so glad you are interested in joining Sutter Health!

Organization:

SHSO-Sutter Health System Office-Bay

Position Overview:

Responsible for leading the property management program for owned and leased facilities across the system to support Sutter Health's operational, strategic, and contractual requirements. Ensures facilities, leases, and vendor services align with organizational objectives and contractual obligations. Serves as the subject matter expert for lease administration, landlord and tenant relations, property operations, and regulatory compliance. Manages and develops property management staff responsible for implementing policies, procedures, and programs that promote safe, efficient, and well-maintained facilities while supporting environmental health, safety, quality, and operational excellence. Provides strategic oversight of building operations, maintenance programs, vendor performance, and service delivery to ensure timely resolution of facility issues and preservation of assets.

Collaborates with affiliate leadership, Facilities & Property Services teams, Finance, Safety, Real Estate, and other stakeholders to align property management strategies with business and operational needs. Leads short- and long-range financial planning, operating and capital budget development, forecasting, financial controls, and capital planning initiatives. Provides recommendations and resolution strategies for complex operational, lease, tenant, and facility-related issues while ensuring compliance with contractual requirements and adherence to High Reliability Organization (HRO) principles and contract terms.

Job Description:

EDUCATION:

• Bachelor’s degree or equivalent education/experience

TYPICAL EXPERIENCE:

• 5 years recent relevant experience

SKILLS AND KNOWLEDGE:

• Experience in leading management of multiple facility operations including financial, vendor management, construction, and lease contract management.
• Proven project management experience and prioritization skills.
• Proven track record of impacting strategic initiatives.
• Proven manager of staff and teams.
• Lease contract management, regulatory understanding, and industry standards in management commercial real estate.
• Possess skills to supervise and develop personnel by creating a superior team environment.
• Possess working knowledge of local building codes and OSHA regulations.
• Work with diverse health and administrative professionals at all organizational levels, including frequent interaction with senior executives and key stakeholders.
• Mechanical aptitudes, and a general knowledge of electrical and mechanical systems.
• Experience managing and working with multiple vendors. Management; supervision; selection of vendors; negotiations related to vendor contract terms/conditions.
• Demonstrated negotiation skills balancing attention to details with an ability to operate strategically.
• Leadership skills and the ability to initiate and maintain clear communications.
• Verbal and written communication skills, solid interpersonal and conflict resolution abilities and work group facilitation skills.
• Demonstrated ability to lead teams, delegate tasks, manage and balance multiple interests, and resolve conflicts.
• Consultative skills to gather needs and translate requests into potential solutions.
• Interpersonal skills to facilitate moving others in a desired direction with positive outcomes without direct reporting relationship authority
• Excellent client relationship management skills demonstrating a flexible approach to problem solving and customer service.
• Skills in identifying, researching/analyzing, and creatively resolving problems.
• Analytical and problem-solving skills to provide support to the various customers of the Sutter Health system.
• Handle multiple priorities and can prioritize workload, formulate workable plans and consistently meet established deadlines.
• Familiarity with word processing, spreadsheet, presentation and business communications computer software programs, Microsoft Word, Project, Excel, Yardi and/or other real estate asset management software is preferred.
• Great vendor management skills.
• An appreciation for order with a healthy dose of flexibility.
• Excellent independent decision-making skills and obsessive attention to detail.
• Excellent customer service.
• Can-do attitude and the ability to solve a wide variety of problems creatively and quickly.
• Proficient in MS Office and possess strong written, verbal and people skills.
• Advanced skills in area of focus technology including, Bluebeam, CAD, Tableau, ERP systems (Lawson), or similar tools.
• Advanced skills in reading and articulating architectural plans.

Job Shift:

Days

Schedule:

Full Time

Days of the Week:

Monday - Friday

Weekend Requirements:

Every Weekend

Benefits:

Yes

Unions:

No

Position Status:

Exempt

Weekly Hours:

40

Employee Status:

Regular

Sutter Health is an equal opportunity employer EOE/M/F/Disability/Veterans.

Pay Range is $146,806.40 to $220,209.60 / annual salary

The posted pay range is based on the position's primary work location. Candidates who reside and work outside of that location may be subject to a different pay range based on their work location. Candidate starting salaries consider multiple factors, including, but not limited to a candidate’s experience, education, skills, licensure, certifications, departmental equity, training, and organizational needs. Base pay is only one component of Sutter Health’s comprehensive total rewards program. Eligible positions also include a comprehensive benefits package.