Client Success Associate

Ready for a new challenge?

Swibeco

is Switzerland’s leading platform for employee benefits and tax-free perks. We

help companies of all sizes increase their employees’ purchasing power through

flexible, digital and fiscally optimised solutions.

From

lunch, leisure, wellbeing, mobility,... to gifts, rewards and exclusive

discounts, Swibeco brings all benefits together in one central place, helping

HR teams simplify administration while improving employee satisfaction and

engagement.

Our

strength? A perfect understanding of local issues, a human approach, and a

technology designed to make a difference.

To

support our ambition, we are looking for a Client Success Associate to strengthen

our team in Zurich.

About the Role

As a Client Success Associate, you will report

directly to the Head of Client Success and play a key role in strengthening

relationships with our clients while promoting Swibeco’s solutions. You will

collaborate with both internal and external stakeholders to ensure our clients

receive exceptional support and guidance. This role provides an excellent

opportunity to gain hands-on experience in client success, sales, and business

development.

Your

tasks will include:

• Client

  Onboarding: Initiate

  contact and support new clients through a smooth transition, working closely

  with the Business Development team.

• Client

  Support & Engagement:

  Help clients understand the full range of Swibeco’s offerings, providing

  relevant guidance, training, and ongoing support.

• Sales

  & Relationship Management:

  Foster strong relationships with HR Managers and Directors in leading Swiss

  companies, selling and implementing solutions that enhance employee benefits

  programs.

• Cross-Functional

  Collaboration: Work closely

  with other teams to translate client needs into innovative solutions, ensuring

  client satisfaction and retention.

• Client

  Feedback & Improvement: Collect and act on client feedback,

  continuously improving our services to ensure a loyal and engaged client base.

Profil

Who we are looking for

• You

  hold a Bachelor’s or Master’s degree in Business, Economics, Hospitality, or a

  related field with at least 2 years experience.

• You are fluent in both English and German (Swiss

  German is a plus) and can

  communicate effectively, both verbally and in writing. Any additional language skills

  (French and/or Italian) being also appreciated.

• You

  have a strong business acumen and are comfortable interacting with clients.

• You

  have excellent relationship-building skills and a keen understanding of client

  needs.

• You

  are dynamic, proactive, and have strong organizational and time management

  skills, able to work autonomously while contributing to team success.

• You

  have a “can-do” attitude, are a quick learner, and have an entrepreneurial

  mindset.

Informations contractuelles

What we offer

• CHF 4,440/year in Meal, Mobility and Leisure allowance on your

  Swibeco Card.

• CHF 600/year in Gifts for birthdays, work anniversaries and

  Christmas.

• Permanent discounts for your daily savings on over 400 leading

  brands.

• A dynamic company where you can make a real difference.
• A professional experience in a growing and stimulating

  environment.

• A flexible work culture where results matter more than hours.
• A true team spirit, we believe that together we are stronger

  and win as one team.

• Company bonus plan and attractive pension fund

  contributions.

• Great working environment in Zürich, just a few

  steps from the lake and public transport.

If you meet the qualifications and are

interested in joining our team, we would love to hear from you!

We do not consider applications from employment

agencies.