DevOps Engineer - Production Support

Symphoni HR • Bachelor's Degree • Python • 11 hours ago
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Salary
≈ $16k – $35k per year (Estimated)
Location
In office (Mumbai)
Seniority
Senior · 5+ years exp
Employment
Full-Time

Confirmed on the employer's own hiring board on Sep 30, 2026. First seen by Alion on Sep 29, 2026.

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Symphoni HR

Symphoni HR is an executive search and specialist recruitment firm headquartered in Malad West, Mumbai, handling board, CEO and CXO appointments alongside technology hiring, recruitment process outsourcing, project hiring and fractional leadership services. Established in 2003, it reports more than 100,000 candidates hired and over 5,000 C-suite and senior mandates for 300+ clients across practices such as global capability centres, financial services, technology, industrial and healthcare. The roles on its board are client vacancies, mostly in Mumbai, Bengaluru and Pune, for Java and C++ developers, data engineers, DevOps and GenAI engineers, business analysts and project managers.
symphonihr.com • HQ: Mumbai, India • Executive Search • Human Resources • Professional Services • 201-500 employees • Est. 2003

We are seeking a highly skilled DevOps Engineer to focus on production support and operational reliability. In this role, you will ensure the stability and efficiency of critical production environments by leveraging your technical expertise to resolve complex issues. You will act as a bridge between business stakeholders and engineering teams to streamline workflows and maintain high availability.

Our client is a leading global provider of analytics and research services, serving the financial services industry. They are a large-scale organization known for their commitment to operational excellence and technological innovation. They foster a collaborative culture that values professional growth and high-impact contributions.

Responsibilities

  • Manage end-to-end incident resolution and complex troubleshooting for production systems.
  • Automate repetitive support activities to enhance operational efficiency and reduce manual overhead.
  • Act as a primary point of contact for coordinating between business stakeholders and technical engineering teams.
  • Maintain high availability and performance standards for all supported applications.
  • Perform root cause analysis to prevent recurring issues and improve system stability.
  • Implement and manage CI/CD pipelines to support seamless deployment cycles.
  • Utilize infrastructure-as-code practices to manage and scale production environments.

Requirements

  • 5-9 years of professional experience in a DevOps, Application Support, or Production Support environment.
  • Strong proficiency in Python scripting for automation and tool development.
  • Demonstrated ability in complex troubleshooting and root cause analysis.
  • Solid understanding of incident management lifecycles and ITIL best practices.
  • Experience with cloud platforms such as AWS, Azure, or GCP.
  • Familiarity with monitoring and logging tools including ELK stack, Prometheus, or Grafana.
  • Excellent communication skills to facilitate cross-functional collaboration.
  • Bachelor’s degree in Computer Science, Information Technology, or a related field.
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