Senior Manager_Oracler DBA

Who we are

VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology & Transformation.

As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability.

We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.

#VOIS #BeUnrivalled #CreateTheFuture

About this Role

We are seeking an experienced Oracle Application DBA Lead to join ITO in SP Infocity, Pune. The role requires 10 to 15 years of application database administration experience, with hands-on expertise across multiple Oracle database versions.

You will support operational and critical database activities while contributing to end-to-end service stability, availability and continual improvement. The role combines Oracle database administration, performance optimisation, automation, monitoring and observability with service governance and collaboration with application teams.

You will also contribute to Site Reliability Engineering (SRE) practices and AI-driven optimisation initiatives across CRM and end-to-end operations, helping improve operational efficiency.

What you will do

• Administer and support production Oracle databases and associated operational activities.
• Analyse database and application performance bottlenecks, including scripts, code and user-generated queries that may cause application slowness.
• Perform SQL and database performance tuning and support DML operations.
• Support database upgrades and migrations, including integrations with other RDBMS technologies.
• Apply knowledge of database architecture, memory architecture, storage architecture, clustering and high-availability solutions.
• Manage database backup and recovery activities.Support user access management and security audits.
• Monitor and participate in auditing and SOX compliance activities.
• Use monitoring and observability solutions such as Enterprise Manager, Grafana, Dynatrace, AppDynamics, Kibana, Splunk or Zabbix.
• Perform log analysis, alert tuning, dashboard management and proactive monitoring.
• Develop and maintain environment support and maintenance scripts to automate BAU operational activities and improve system stability.
• Use advanced UNIX skills to manage jobs and batch processes and to tune or create processes where required.Work closely with application teams to support database operations.
• Use ticketing tools to manage operational activities and incidents.Provide on-call support for high-priority database issues.
• Contribute to proactive monitoring, automation, reconciliation and continual service improvement.
• Support service governance and end-to-end service stability and availability.
• Apply SRE practices and contribute to AI-driven optimisation initiatives across CRM and end-to-end operations.

Who you are

• You have 10 to 15 years of experience in application database support and administration.
• You have hands-on experience administering Oracle databases across multiple versions.
• You have practical expertise in database and SQL performance tuning.
• You understand Oracle and non-Oracle database architecture.
• You are experienced in configuring databases and providing operational support.
• You understand memory, storage and cluster architecture as well as high-availability approaches.
• You have advanced knowledge of UNIX, shell scripting and at least one scripting language, such as Perl.
• You have experience with proactive monitoring, operational automation, reconciliation and continual service improvement.
• You understand database upgrades, migrations, backup and recovery, security and user access management.
• You have experience with monitoring and observability tools such as Enterprise Manager, Grafana, Dynatrace, AppDynamics, Kibana, Splunk or Zabbix.You bring analytical, communication, stakeholder-management and technical-leadership capabilities.
• You have a bachelor’s degree or equivalent relevant professional experience.
• Telecom industry knowledge would be advantageous.ITIL certification is desirable.

Not a Perfect Fit?

Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.

What’s in it for you

• Opportunity to work on business-critical Oracle database environments and end-to-end operational services.
• Exposure to SRE practices, AI-driven optimisation and automation within CRM and end-to-end operations.
• Opportunity to contribute to service stability, availability, proactive monitoring and continual service improvement.
• Collaboration with application and operational teams in a large-scale telecom technology environment.
• Opportunity to apply technical-leadership skills to complex database performance, reliability and operational challenges.

What skills you will learn

• Broader application of SRE practices to database operations and service reliability.
• Practical application of AI-driven optimisation within CRM and end-to-end operations.
• Advanced operational automation and proactive database monitoring approaches.
• Enhanced observability skills covering log analysis, dashboarding and alert optimisation.
• Broader experience in continual service improvement, service governance and cross-functional database operations.

VOIS Equal Opportunity Employer Commitment

Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.

Join Us

At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.

We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.

With us, you can be truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.

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