Knowledge Transfer Manager, Project Management Office (PMO)

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Job Description

About the role:

The Knowledge Transfer Manager supports the Knowledge Transfer Project Management Office in coordinating and managing Transition and Knowledge Transfer planning and execution within a transition wave or business unit or business function scope. The role helps ensure that knowledge transfer activities are structured, scheduled, tracked, and completed in line with transition milestones, so GCM teams can reach the operational readiness and capability needed to deliver at steady state.

How you will contribute:

• Support and maintain detailed knowledge transfer plans aligned with transition wave timelines and milestones

• Support Functional Transition Leads and Transition Wave Managers across all parts of the transition

• Define knowledge transfer schedules, maintain the list of required subject matter experts, and coordinate participant availability across sending and receiving teams

• Ensure knowledge transfer plans cover all in-scope processes, systems, and responsibilities within the assigned wave

• Coordinate and track day-to-day knowledge transfer activities across all phases, including shadowing, reverse shadowing, and documentation completion

• Monitor progress against plan, track completion rates, and flag delays or readiness gaps to the Functional Transition Lead or Transition Wave Manager

• Facilitate knowledge transfer sessions and ensure all required participants are engaged and informed

• Track knowledge transfer readiness against defined milestones and stage-gate criteria

• Maintain current knowledge transfer status reports and dashboards for governance forums and the Functional Transition Lead

• Ensure structured readiness testing inputs are captured and reported accurately

• Make sure all knowledge transfer deliverables, including standard operating procedures, process maps, training materials, and work instructions, are completed, reviewed, and signed off within agreed timelines

• Maintain a central repository of knowledge transfer documentation and supporting evidence

• Identify and track knowledge transfer issues, gaps, and risks, and escalate unresolved items to the Functional Transition Lead or Transition Wave Manager

• Coordinate issue resolution across subject matter experts, GCM delivery teams, and functional teams

Minimum Requirements/Qualifications:

• 3 or more years of experience in project coordination, PMO, or knowledge management roles within global organizations

• Experience supporting knowledge transfer activities in transition, shared services, or global business services or global capability center environments preferred

• Exposure to transition planning, process documentation, and operational readiness activities

• Strong project coordination and tracking skills, with the ability to manage multiple workstreams at the same time

• Ability to develop and maintain knowledge transfer trackers, readiness dashboards, and governance reports

• Proficiency in project tracking and collaboration tools

• Familiarity with transition methods, knowledge transfer frameworks, and stage-gate governance

• Bachelor’s degree required

• Fluent in English

More about us:

At Takeda, we are transforming patient care through the development of novel specialty pharmaceuticals and best in class patient support programs. Takeda is a patient-focused company that will inspire and empower you to grow through life-changing work.

Certified as a Global Top Employer, Takeda offers stimulating careers, encourages innovation, and strives for excellence in everything we do. We foster an inclusive, collaborative workplace, in which our teams are united by an unwavering commitment to deliver Better Health and a Brighter Future to people around the world.

This position is currently classified as "hybrid" following Takeda's Hybrid and Remote Work policy.

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Base Salary Range:

The estimated salary range reflects an anticipated range for this position. The actual base salary offered may depend on a variety of factors, including the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job.

For information about our benefits, please click here.

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