Production Support Engineer
Confirmed on the employer's own hiring board on Nov 10, 2026. First seen by Alion on Nov 2, 2026. Tata Consultancy Services scores A on the Alion truth index.
Role: Engineer. Skills: J2EE, Linux, Microservices, Oracle DBA, Spring Boot, Restful, Service Now. Experience: 3 - 5 Years. Qualification: Bachelor Of Engineering
Role: Production Support Engineer L2_L3
Experience: 3-5
Domain: BFSI(Preferred)
Technical Skills:
J2EE (Spring, Spring Boot)
Microservices
architecture
RESTful APIs
Oracle and DB2
databases
Strong SQL troubleshooting skills
Unix / Linux operating systems
Responsibilities:
L2 Production Support Responsibilities
- Provide Level 2
support for J2EE and Microservices applications
- Analyze
application, API, and middleware logs
- Perform data
analysis using Oracle and DB2
- Support production
releases and configuration changes
- Document known
issues, workarounds, and resolutions
- Participate in shift handovers and stakeholder
communication
L3 Production Support Responsibilities
- Perform in-depth root cause analysis and implement
permanent fixes
- Debug J2EE and
Microservices application components
- Analyze database performance issues (locks, deadlocks,
slow queries)
- Support Sev-1 and
Sev-2 incidents and post-incident.