Dedicated Logistics - Regional Operations Manager
Join TCI as a Regional Operations Manager!
Base Annual Salary: $90,000-$95,000 + Performance Incentives
Comprehensive Benefits | Paid Time Off | Family-Owned Company
Are you a strategic operations leader with a passion for developing people, improving performance, and delivering exceptional customer service? As a Regional Operations Manager at TCI, you'll oversee multiple transportation operations, lead high-performing teams, and drive operational excellence across your assigned region. You'll play a critical role in strengthening customer relationships, improving profitability, and building a culture centered around Dedication, Positiveness, Innovation, Ethics, and Accountability.
What You'll Be Doing
Lead and develop Driver Managers, Dispatchers, Administrative teams, Drivers, and Dock personnel across multiple terminals.
Own the operational and financial performance (P&L) of your assigned region.
Drive key performance indicators including on-time delivery, scanning efficiency, customer satisfaction, and operational productivity.
Build strong partnerships with customers through regular business reviews, dealership visits, and performance discussions.
Identify operational challenges, develop action plans, and improve underperforming locations.
Partner with Safety, Maintenance, HR, Recruiting, and Payroll to ensure operational excellence.
Reduce operating costs through effective labor management, fuel optimization, and process improvements.
Ensure compliance with DOT, FMCSA, company safety policies, and maintenance standards.
Coach and mentor leadership teams through EOS L10 meetings, quarterly Rocks, and continuous development.
Promote effective utilization of McLeod, Samsara, Tenstreet, customer portals, and other operational technologies.
Recruit, hire, onboard, and develop top talent that aligns with TCI's Core Values.
Travel throughout your assigned region (up to 50%) to support operations and customers.
What You Bring
5+ years of progressive leadership experience in transportation, logistics, or fleet operations.
Proven experience managing multiple locations, departments, or operational teams.
Strong financial acumen with P&L management and budget oversight experience.
Knowledge of DOT, FMCSA, and transportation safety regulations.
Demonstrated ability to improve operational performance through data-driven decision making.
Excellent leadership, coaching, and team development skills.
Strong customer relationship management and communication abilities.
High proficiency with Microsoft Office 365 and transportation management systems.
Ability to prioritize, solve problems, and thrive in a fast-paced environment.
Willingness to travel up to 50% and respond to operational needs outside of normal business hours when necessary.
Why TCI?
Competitive base salary plus performance incentives
Comprehensive medical, dental, and vision benefits
Paid Time Off and paid holidays
Travel reimbursement
Family-owned company with 45+ years of transportation excellence
Career growth opportunities with a company that promotes from within
Collaborative leadership team focused on innovation and continuous improvement
A values-driven culture where Dedication, Positiveness, Innovation, Ethics, and Accountability guide everything we do
The opportunity to make a meaningful impact on our employees, customers, and business every day
About TCI Transportation
Over 45 Years and Counting
Since 1978, TCI Transportation has grown from a family-owned business into a coast-to-coast transportation partner serving customers across the United States.
Today, TCI provides a broad range of transportation solutions, including dedicated logistics, truck leasing and rental, fleet maintenance, truck sales, and workforce solutions. Our continued growth has been built around long-term customer relationships, operational excellence, innovation, and a commitment to our people.
At TCI, we're proud of where we've been-but we're even more excited about where we're going. We continue to invest in our people, technology, equipment, and operations to build a stronger organization for the future.
45+ years of transportation experience
Family-owned and people-focused
Coast-to-coast operations
Continued growth and advancement opportunities
Focused on innovation and operational excellence
We're growing. We're evolving. And we're looking for exceptional leaders who want to grow with us.
Ready to Lead the Next Chapter?
If you're ready to lead operations, develop exceptional teams, and help drive the future of TCI, we'd love to hear from you. Apply today!