IT Engineer

At TeamAce, we help businesses across different industries thrive. We work with businesses to create their desired change by getting the right people, designing bespoke business processes, leveraging data, applying insights and technology. We combine our expertise and take different bespoke approaches to solve different business challenges because we believe there is no one size fits all approach. This way, you keep your eyes on the prize and thrive.

Job Summary The IT Engineer will be responsible for deploying, managing, monitoring, maintaining, and supporting the organization's IT infrastructure, including networks, servers, Microsoft 365, security systems, and end-user devices. Responsibilities Install, configure, manage, and maintain LAN, WAN, WLAN, and VPN infrastructure, including routers, switches, wireless access points, and firewalls. Administer Windows Server, Active Directory, Group Policies, DNS, DHCP, Microsoft 365, Exchange Online, SharePoint, and Microsoft Teams. Monitor network and server performance, manage backups and recovery, and maintain virtualization platforms such as Hyper-V and VMware. Implement cybersecurity measures, including endpoint protection, antivirus, firewall configurations, access controls, and vulnerability remediation. Provide Level 1 - 3 technical support, troubleshoot hardware, software, network, printer, CCTV, and biometric issues, and support IT deployments, site assessments, documentation, and user training. Requirements Bachelor's Degree or HND in Computer Science, Information Technology, Computer Engineering, or a related field. Minimum of 3 years' relevant experience in IT infrastructure support, network administration, and server management. Strong knowledge of networking technologies, including TCP/IP, VLANs, routing, switching, VPN, firewalls, DNS, and DHCP. Hands-on experience with Windows Server, Active Directory, Microsoft 365, virtualization platforms, backup solutions, endpoint security, CCTV, access control, biometric systems, remote support tools, and printer management. Relevant certifications such as Microsoft, Cisco CCNA, CompTIA Network+/Security+, VMware VCP, Fortinet NSE, Huawei HCIA/HCIP, or ITIL Foundation will be an added advantage.