ServiceNow Developer

Employment Type

Closing Date

Job Title

Job Summary

Job Description

Who We Are

We're an iconic Aussie brand with a global footprint. Our purpose is to build a connected future so everyone can thrive. We're all about providing the best experience and delivering the best tech on the best network.

This includes making Telstra the place you want to work. For you, that means a having career that grows with you and working with a team powered by human connection that prioritises wellbeing and choice.

The Opportunity

This is a permanent full-time position based in Sydney / Melbourne.

Working as part of an Agile DevOps delivery team, you’ll contribute across the full development lifecycle, including solution design, development, deployment and continuous enhancement.

If you’re an experienced ServiceNow professional who enjoys solving complex integration challenges and building reliable, reusable solutions, we’d love to hear from you.

What We Offer

• Performance-related pay
• Access to thousands of learning programs so you can level-up
• Global presence across 22 countries; opportunities to work where we do business.
• Purchased annual leave scheme
• Additional Telstra day off
• Additional 30% off Telstra products and services
• Toolkit provided (laptop + mobile phone + plan paid for)

What you’ll do

• Design, develop, deploy and enhance ServiceNow solutions.
• Develop and improve technology solutions that integrate with business processes and systems.
• Build and maintain ServiceNow integrations with other applications and platforms.
• Support application performance analysis and capacity planning.
• Review functional, security, integration, performance, quality and operational requirements.
• Assess new technologies and estimate new features.
• Contribute to technical POCs and forums and share knowledge across the team.

What you’ll bring

You’ll have strong hands-on ServiceNow development and implementation experience, with knowledge across:

• ServiceNow ITSM, including Incident, Problem and Change Management
• ServiceNow CSM
• ServiceNow administration and implementation
• ServiceNow integrations
• Script Includes, Client Scripts, Business Rules and Scheduled Jobs
• UI Policies and UI Actions
• Update Sets and Import Sets
• REST APIs, JSON, JavaScript, AngularJS and XSLT
• CMDB discovery tools and third-party integrations
• CI/CD and test automation using tools including Bamboo, Git and Jira
• ServiceNow upgrades and Update Set management.

Experience integrating ServiceNow with external applications using REST, web services or microservices, developing customised ServiceNow portal pages, creating reusable ServiceNow components, and assessing or testing platform upgrades would also be valuable.