Restaurant Supervisor

The Lux Collective is hiring for the position of RESTAURANT SUPERVISOR  based at TRIBECA, MAURITIUS.

The incumbent will be responsible to:

• Supervise and coordinate daily restaurant operations.
• Ensure high standards of customer service and guest satisfaction.
• Lead, motivate and support restaurant staff.
• Monitor staff attendance, punctuality and grooming standards.
• Ensure proper restaurant setup, cleanliness and hygiene standards.
• Handle customer complaints and resolve service-related issues professionally.
• Monitor service quality and ensure compliance with company procedures.
• Coordinate with the kitchen team to ensure smooth service operations.
• Monitor stock levels and ensure proper use of restaurant supplies.
• Assist in staff training, scheduling and performance monitoring.
• Ensure compliance with health, safety and food hygiene regulations.

• Diploma or Certificate in Hospitality Management or a related field would be an advantage.
• Previous experience in restaurant operations, preferably in a supervisory role.
• Strong leadership and team management skills.

•  A minimum of 2 years of working experience as supervisor in the hospitality industry.

• Excellent communication and interpersonal skills.
• Good customer service and problem-solving abilities.
• Ability to work under pressure in a fast-paced environment.
• Good organisational skills and attention to detail.
• Flexible to work shifts, weekends and public holidays.