Business Operations Manager (Multiple Positions)

岗位职责 / Responsibilities

About TikTok

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy.

TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us

Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect - and our global, diverse teams make that possible.

Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.

We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company.

Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come.

By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users.

When we create and grow together, the possibilities are limitless.

Join us.

About the Team

Our team plays a crucial role in ensuring the company’s success. We seek people who are willing to learn and put in the effort to solve problems. Our challenges are not your regular day-to-day problems - you’ll be part of a team that’s developing new solutions to new challenges. It’s working fast, at scale, and we’re making a difference. We are looking for talents to join us on this exciting journey!

Responsibilities

Collaborate with cross-functional stakeholders, including product development, advertising and promotional teams, to solve key business growth challenges, foster new business relationships and scale existing partnerships.

Design and implement data-driven marketing strategies aligned with company goals, market trends, and pricing considerations to enhance our partners’ product or service visibility.

Develop collaborative models that meet our partners' short- and long-term business objectives and strategize the allocation of platform resources to achieve the objectives and ensure user satisfaction.

Research and analyze the financial aspects of marketing and product development, including budgets, expenses, R&D investments, and profit-loss projections.

Create and execute plans to track partner success and growth progress.

Mentor junior-level team members.

任职要求 / Requirements

Qualifications

Must have a Bachelor's degree or foreign equivalent degree in Business Analytics, Business Administration, Marketing, Communications, Management, Finance, or a related field, and 4 years of related work experience. In lieu of a Bachelor’s degree, employer will accept an additional 2 years of related work experience.

Of the required experience, must have 3 years of experience in each of the following:

Building and streamlining processes and workflows using project management tools; tracking project status and milestones; and coordinating cross-functional alignment to ensure timely execution of deliverables;

Business development within the social media industry, including industry research, strategic networking, and pitching for positive ROI;

Conducting market research through primary and secondary sources including reports, surveys, and expert interviews to generate business insights and plan future strategy;

Building and managing user feedback loop, including triaging, quantifying, and prioritizing user pain points, usability issues, and feature requests; and

Conducting strategic analysis on industry trend, customers, and competitors, and developing methodologies to segment and size target market to provide recommendations to the product team.

Travel Requirement: Domestic travel required up to 25%.

Employer: TT Commerce & Global Services LLC

Type: Full time, 40 hours/week

Location: Culver City, CA

Salary Range: $164431 - $198360 per year

To Apply, click the apply button below. Contact [email protected] if you have difficulty submitting resume through the website.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at https://tinyurl.com/RA-request