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Location
In office (Thane)
Experience
2+ years exp

First seen by Alion on Nov 12, 2026. TP scores A on the Alion truth index.

Overview
Company
Impact
Profile match

TP

TP (formerly Teleperformance) is a global digital business services and business process outsourcing (BPO) provider. Headquartered in Paris, France, the company delivers customer experience management, technical support, content moderation, back-office administration, and AI-driven process automation. Powered by an extensive global footprint and digital consulting capabilities, it enables enterprise clients across technology, retail, healthcare, and financial sectors to optimize customer interactions and elevate operational efficiency.

IT Infrastructure/Systems Architecture work involves developing the core technical platform, capabilities, and services that support business processes and data including:

  • Mapping the relationships between IT platform/infrastructure components (i.e., technology end users, IT systems software and hardware, and info-communications transmission networks)
  • Identifying the key technology interactions and dependencies across systems/platforms impacting the organization's ability to achieve integration, compatibility, and performance targets
  • Evaluating total cost of ownership and return on investment of various IT platform/infrastructure alternatives


Positions on this level:


Positions on this level have comprehensive knowledge of the specific discipline or the broader area in which the position operates. Executes specialized projects and activities and typically works according to set principles. Usually generates and initiates own workload and does not need instructions or guidelines. Might supervise work of less experienced professionals, providing professional expertise and taking responsibility for the end-product. Positions at this level are expected to significantly improve the day-to-day activities/processes.


Manages and oversees the implementation of short-term activities within the team. Decisions are of an operational nature within a defined scope. Positions at this level deliver their share of professional responsibilities, focusing on professional excellence. Typically manages a team of individual contributor co-workers.

Skills

Administrator, Architecture, Hardware, Infrastructure, Network, Platform, Systems

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