Syspro Solutions Engineer - North America
Confirmed on the employer's own hiring board on Nov 6, 2026. First seen by Alion on Oct 26, 2026. Traild scores B on the Alion truth index.
The Role: Want to be a part of our exciting growth journey?
We’re looking for a talented, passionate, and motivated Solution Engineer to join our Solutions team. You’ll play a key role in leading ERP integration projects and providing exceptional ERP support to customers.
You will collaborate closely with clients and internal teams to deploy, support, and enhance our AP automation solution, with a focus on ERP implementations.
The ideal candidate will have:
Deep expertise in Syspro AND Acumatica
A strong technical background with SaaS or ERP products
A customer-first mindset and outstanding communication skills
Key Responsibilities
Lead and support client implementations of Traild’s AP automation platform with Syspro and Acumatica
Assist the sales team to demonstrate how Traild can assist a prospect to streamline automate and protect their accounts payable.
Configure, test, and troubleshoot technical integrations, ensuring seamless deployment and user adoption.
Collaborate with customers to understand business requirements and provide tailored ERP/AP solutions.
Provide exceptional technical support to clients, particularly with escalated issues or complex ERP-related inquiries.
Create and maintain clear documentation, technical notes, and knowledge base articles.
Partner cross-functionally with Sales, Product, Success, and Technology teams to ensure customer success and solution excellence.
Stay up to date with the evolving ERP platform and contribute to improving Traild’s integration capabilities.
Who You Are:
3+ years of experience with Syspro and Acumatica (or the ability to learn Acumatica quickly)
Strong understanding of ERP systems, SaaS products, and financial processes, particularly Accounts Payable, which involves staying up-to-date with industry trends and best practices.
Comfortable reading and understanding code, not a developer, but confident navigating integrations and data flows, which requires strong analytical skills.
Proven ability to diagnose technical issues and collaborate cross-functionally to solve them, which involves strong problem-solving skills and effective communication.
Confident, articulate, and professional when interacting with customers, which involves strong interpersonal skills.
Curious, adaptable, and eager to grow within a fast-paced, global scale-up, which involves staying motivated and engaged in a dynamic work environment.
Comfortable working remotely or in a hybrid team setup, which involves flexibility and adaptability.
A strong collaborator with an attitude that embraces growth, hands-on execution, and continuous improvement, which involves a willingness to learn and adapt.
Salary Range & Description
- U.S. Candidates: USD $90,000 - $140,000 / year base pay
- Canadian Candidates: CAD $90,000 - $140,000 / year base pay
The base salary range for this position is:
Compensation is determined based on experience, education, and geographic location. The final offer may vary within the stated range to reflect the candidate’s qualifications and market conditions in their area.