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Location
In office (Debrecen)
Employment
Full-Time
Overview
Company
Impact
Profile match
Transcosmos (UK/Europe) is a business process outsourcing (BPO), customer experience (CX), and IT service desk provider that helps enterprises optimize operational support. The company delivers multilingual contact center operations, IT infrastructure management, back-office automation, and digital marketing support powered by intelligent customer analytics. Serving global enterprises across retail, automotive, and technology sectors, it enables clients to streamline international customer engagement, improve service efficiency, and execute digital commerce initiatives.

The role of the Talent Acquisition Specialist is to source, attract, and interview prospective employees to find the perfect match for the company's long-term goals their strategic aim is to find and focus on long-term human resources planning by factoring into the recruitment process that people play an important role and will be the key players of the company’s success going forward.

The Talent Acquisition Specialist will generate and progress a pipeline of prospective candidates for multiple vacancies across the business with end-to-end ownership of the recruitment needs of the business.

Responsible for managing the full end to end life cycle of the recruitment and selection process. With total ownership of the recruitment tasks and activities including test administration, screening / conducting interviews and making recommendations regarding suitability of candidates for employment.

  • Build and maintain positive working relationships with hiring managers, internal stakeholders, candidates, and agencies.
  • Use various methods including database search, social media, Job boards networking events and job fairs to recruit and network with potential candidates
  • Establish recruiting requirements by fully understanding transcosmos’s business plans and objectives; and meeting with hiring managers to discuss their specific service needs.
  • Using standardized screening techniques Conduct preliminary interviews with potential candidates, assess their skills, qualifications, and experience along with personality fit and salary requirements
  • Monitor and apply recruiting best practices; Understand current legislation; enforcing regulations with managers; recommending new procedures; conducting interview training where needed.
  • Maintain records / reports of new hires and their endorsement to appropriate operations group requiring these inputs.
  • Promote the company’s reputation as “best place to work” and involve with the Employee Experience and Branding.
  • Being the main point of contact for all the hiring managers to advise and answer all recruitment related questions regarding talent related topics and act as a true strategic Talent Acquisition partner.
  • Research new platforms, tools and techniques to be able to reach the best passive candidates.
  • Maintain the tools and processes necessary to run the high-level recruiting operations in a fast-growing plant.

Requirements

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Technical:

  • knowledge of ATS and proficiency with various software applications program including Microsoft Word, Excel, Power point and Outlook and capacity to learn new technology/systems.

Behavioral:

  • Excellent Interpersonal skills and ability to communicate professionally
  • Analytical skills with creative out-of-the-box thinking process.
  • Strong knowledge of the local talent market and sourcing channels.
  • Able to maintain self-motivation and can manage several tasks accurately and reach deadlines in a timely manner.
  • Strong attention to details and accuracy.
  • Can work independently, under minimum supervision when required.
  • Passionate, driven, people-first personality to be able to make things better for our organization and our employees.
  • Great ability to find, attract and engage candidates using various sourcing techniques
  • Ability to organize work independently and to multitask.
  • Strong team working skills.
  • Candidate must possess at least a Bachelor’s/College degree (ideally in HR, Business, Marketing, Psychology, Art/Design/Creative Multimedia or Advertising/Media).
  • Background of working in a multinational industry is an advantage.
  • Ability to speak knowledgeably about the company and answer any questions a potential hire may have
  • Minimum of 1 years’ experience in seeking talent recruitment and assisting with onboarding processes.
  • Experience in the continual development of talent pipelines and sourcing potential candidates

Benefits

Cafeteria

Modern work environment

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