Solutions Analyst, Operations and Analytics

Ownership of Work:

• Deliver work accurately and consistently within project timelines.
• Demonstrate self-management skills while leveraging peer and manager experience.
• Balance both detailed execution (“in the weeds”) and strategic insights as needed.
• Communicate methods, results, and their implications clearly with minimal oversight.

Critical Thinking & Innovation:

• Contribute to product development initiatives focused on analytics and benchmarking.
• Identify new ways to integrate technology and analytics

Teamwork:

• Collaborate effectively with peers, providing support and feedback.
• Participate actively in reviews and discussions, contributing insights and clarifications.
• Demonstrate openness to coaching and apply feedback to deliver stronger results.

Required qualifications

• Bachelor’s degree
• Expertise in Microsoft Excel, PowerPoint, Word, and Power BI
• Excellent analytical and problem-solving skills
• Strong attention to detail with the ability to review and refine outputs
• Strong business writing, communication, and presentation skills
• 2-4 years of experience in analytical or operations roles
• Demonstrated ability to thrive in a collaborative, team-oriented environment
• Strong foundation in data analysis and statistics
• Experience working with structured datasets to perform analysis, identify trends, and communicate findings in business-friendly formats.

Preferred

• Exposure to competitor benchmarking or competitor insights analysis
• Familiarity with advanced analytics techniques (PowerBI, Power Query, automation tools)
• Salesforce reporting and dashboarding experience
• Experience in the Pharmaceutical / Life Sciences industry
• Experience developing or following Standard Operating Procedures
• Qualtrics or similar survey platform experience
• Understanding of market research survey design concepts
• Familiarity with data visualization principles and BI storytelling best practices