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Location
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Confirmed on the employer's own hiring board on Oct 24, 2026. First seen by Alion on Sep 20, 2026. TUI Group scores A on the Alion truth index.

Overview
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Profile match
TUI Group is a German travel and tourism group that runs tour operators, travel agencies, hotel and resort brands such as RIU, Robinson and TUI Blue, the cruise lines TUI Cruises, Marella Cruises and Hapag-Lloyd Cruises, and charter airlines including TUI Airways. Listed in Frankfurt, it sells package holidays to millions of customers across Europe, with large operations in the United Kingdom, Germany, the Nordics and Benelux. The company is headquartered in Hanover, Lower Saxony, Germany.

Pleading looks and helpless calls: Are you the saviour in need? Then you're right at the forefront. With your very own personality and approach, you manage a wide variety of problems, from operating system failures to mobile phone crashes.

OUR OFFER

  • Living and working at a holiday destination
  • An exceptional working atmosphere in a great team
  • Free accommodation and catering
  • Use of all club facilities incl. guest restaurant
  • Career opportunities and regular training
  • Secure employment abroad (including insurance)

ABOUT THE JOB

  • You are an expert for the IT landscape in our clubs
  • You take care of the company's own operating systems and servers
  • You are the first point of contact and IT star of our ROBINS.
  • You take care of distributed cluster servers, single servers, interface PCs, Windows clients and cash registers for internal payment transactions
  • In addition, you install and configure client operating systems and server operating systems and are responsible for all applications
  • You will also be responsible for setting up and supporting various printer models
  • You see yourself as a host and team player and also support colleagues in welcoming and saying goodbye to our guests as well as many other activities in the club

ABOUT YOU

  • IT training, ideally certifications (MCSA/MCSE)
  • Knowledge of IT support (mainly 1st level)
  • Knowledge of Microsoft Windows domain structure (server and client)
  • Good knowledge of MS 365
  • Network knowledge TCP/IP, VPN and good hardware knowledge
  • Experience with mobile devices (iPhone, iPad) and WiFi infrastructures
  • Good written and spoken English language skills

TUI Group is the world’s number one tourism business. The Group’s hotel portfolio includes premium-market ROBINSON Clubs who are well known for their special and unique atmosphere.

This is partly due to the very innovative holiday concept we’ve designed, how warmly we treat each other and our guests, and especially because of our 4,500 ROBINS! They have continued the ROBINSON success story, which began over 50 years ago, in over 20 extraordinary locations around the world. It is only because of them that ROBINSON is able to call itself the German market leader for club holidays in the premium segment.

ROBINS feel right at home where others have holiday!

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