Partner Integration Engineer I

About the team

At Uber, we ignite opportunity by setting the world in motion. We take on big problems to help people and businesses move more efficiently around the world. The Uber for Business team builds products and APIs that enable organizations and technology partners to integrate Uber into their platforms, workflows, and customer experiences.

Partner Integration Engineering is part of Uber for Business and helps technology partners build and scale integrations across Uber's business platform. Our team works at the intersection of partners, Product, and Engineering. We help partners design and launch integrations, troubleshoot complex technical challenges, and identify opportunities to improve Uber's APIs and developer experience.

Based in São Paulo, Brazil, this role supports partners across LATAM and collaborates with our global team. We support partners across industries, from healthcare and expense management to automotive, travel, hospitality, and enterprise technology. Our goal is to make it easier for partners to build reliable, scalable experiences on top of Uber's platform while helping Uber for Business grow through our partner ecosystem.

About the role

Uber for Business is looking for a Partner Integration Engineer (PIE), based in São Paulo, Brazil, to support Enterprise and Mid-Market partners across LATAM integrating with Uber's APIs and platform capabilities.

As a Partner Integration Engineer, you will serve as a trusted technical advisor throughout the partner lifecycle, from technical discovery and solution design through implementation, launch, troubleshooting, and ongoing optimization. You will work directly with partner engineering and product teams while collaborating internally with Business Development, Sales, Product, Engineering, Operations, Support, Legal, and other cross-functional teams.

This is a highly technical, partner-facing role that combines integration engineering, solution architecture, technical project coordination, and relationship management. You will manage partner integrations with support from experienced team members, troubleshoot technical issues, contribute to product improvements, and help partners build scalable solutions on Uber's platform.

Uber for Business platform capabilities include Guest Rides, Uber Health, Vouchers, Business Receipts, SFTP, and other API and integration products.

What you’ll do

• Manage the technical relationship with a portfolio of Uber for Business partners across LATAM, serving as a technical point of contact for partner engineering teams and coordinating with senior team members as needed.
• Support technical discovery and solution design, translating partner business requirements into integration solutions using Uber APIs, platform capabilities, and established best practices.
• Guide partners through the full integration lifecycle, including architecture, authentication, development, testing, certification, launch, and post-launch optimization.
• Manage integration engagements across LATAM, tracking technical requirements, timelines, dependencies, and risks, and escalating complex issues to senior team members.
• Work hands-on with partner engineering teams to troubleshoot API requests, authentication issues, webhooks, data flows, error responses, and other integration challenges.
• Diagnose production integration issues, identify partner-side versus platform-side failures, and coordinate with Engineering and Product teams to drive timely resolution.
• Partner with Business Development and Sales teams during technical discovery, solutioning, and onboarding of new partners and use cases.
• Build scalable onboarding and support approaches that enable both high-touch strategic partnerships and 1:Many partner engagements.
• Identify integration patterns and recurring partner challenges, and develop documentation, tooling, best practices, and processes that improve the partner developer experience.
• Collect structured product feedback from partners and influence Product and Engineering roadmaps by identifying common technical gaps and opportunities.
• Support the rollout and adoption of new Uber for Business APIs, products, and platform capabilities across LATAM.
• Support technical relationships with regional ecosystem partners including technology providers, system integrators, consulting partners, and other third parties.
• Represent the needs of external developers and partners internally while balancing platform scalability, security, reliability, and business objectives.

Basic Qualifications

• 2+ years of experience in Partner Engineering, Solutions Engineering, Solutions Architecture, Technical Account Management, software engineering, or a similar technical customer-facing role.
• Experience supporting or delivering technology integrations with external partners or enterprise customers.
• Strong hands-on knowledge of REST APIs and modern integration patterns, including HTTP, JSON, OAuth or other authentication mechanisms, webhooks, and API error handling.
• Experience troubleshooting API integrations and working with technical artifacts such as API requests and responses, logs, developer documentation, and testing tools.
• Ability to translate business requirements into technical architectures and clearly communicate technical tradeoffs to both engineering and non-technical stakeholders.
• Project coordination skills, with the ability to manage multiple integration tasks, communicate progress, and work with cross-functional stakeholders.
• Experience building trusted relationships with engineering, product, and other technical stakeholders.
• Strong written and verbal communication and presentation skills.
• Fluency in English, with strong written and verbal communication skills, is required.
• Ability to collaborate with cross-functional teams and help drive technical issues to resolution.
• Comfortable working in fast-moving environments, taking ownership of assigned work, and seeking guidance when needed.
• Willingness to travel within LATAM and internationally as needed to engage with partners and internal teams.

Preferred Qualifications

• Bachelor's degree in Computer Science, Engineering, Mathematics, or a related technical discipline, or equivalent practical experience.
• Experience with developer platforms, B2B SaaS, mobility, travel, expense management, healthcare, payments, or other API-driven ecosystems.
• Experience with enterprise integration technologies such as SFTP, middleware, identity systems, or data exchange platforms.
• Experience supporting production integrations and troubleshooting distributed systems.
• Experience creating technical documentation, integration guides, developer tooling, or scalable partner enablement programs.
• Spanish language proficiency is preferred.