Long applicationsign-up on Oracle
IT Technical Senior Specialist
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Salary
≈ $11k – $29k per year (Estimated)
Location
In office (Gurgaon)
Seniority
Senior · 7+ years exp
Confirmed on the employer's own hiring board on Oct 15, 2026. First seen by Alion on Aug 26, 2026. UL Solutions scores A on the Alion truth index.
Overview
Company
Impact
Profile match
UL Solutions is a safety science company headquartered in Northbrook, Illinois, that provides product testing, inspection and certification services, plus software and advisory services, for manufacturers in automotive, energy, building products, chemicals, consumer goods and electronics. Its heritage dates to 1894, when William Henry Merrill founded the organization now split into UL Solutions, UL Standards & Engagement and UL Research Institutes; UL Solutions listed on the New York Stock Exchange in 2024. It hires project and laboratory engineers, laboratory technicians, auditors, cybersecurity consultants, sales executives and interns, with large hiring in Northbrook and East Asia.
- Provide technical support for desktops, laptops, mobile devices, and enterprise applications across onsite and remote environments.
- Manage device lifecycle activities, including provisioning, imaging, deployment, upgrades, refreshes, and asset recovery.
- Support conference room and collaboration technologies, including audio/video systems, meeting room solutions, and workplace technology platforms.
- Troubleshoot and resolve hardware, software, operating system, network connectivity, and infrastructure-related issues.
- Coordinate with internal IT teams and external vendors to resolve incidents, perform repairs, and maintain technology standards.
- Support onboarding, office moves, technology rollouts, and other end-user technology initiatives.
- Maintain accurate documentation of technical procedures, assets, incidents, and service requests using IT service management tools.
- Contribute to continuous improvement initiatives that enhance operational efficiency and the overall end-user experience.
Education & Experience
- Bachelor's degree in Information Technology, Computer Science, Engineering, or a related discipline.
- 7-8 years of experience supporting enterprise IT environments, workplace technologies, or IT operations.
Technical Skills
- Experience supporting Windows 11 in an enterprise environment.
- Hands-on experience with device deployment, imaging, lifecycle management, software installation, and hardware troubleshooting.
- Familiarity with ServiceNow, Active Directory.
- Experience supporting conference room and collaboration technologies, including Microsoft Teams Rooms,
- Working knowledge of networking fundamentals, server infrastructure, endpoint security, and enterprise IT systems.
Experience with asset management, vendor coordination, and technology refresh or deployment programs.
Professional Competencies
- Strong problem-solving and troubleshooting skills.
- Excellent customer service and stakeholder management abilities.
- Strong communication, documentation, and organizational skills.
- Ability to work independently and manage multiple priorities in a fast-paced environment.
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