MS ID Sales Engineer

Unique Personnel boasts over 50 years (established in 1970) of personnel and staffing experience, so it's not surprising that even though our main focus has been providing on South African Staffing Solutions, we now recruit internationally for over 5000 clients Duties & Responsibilities

Purpose

• To educate Distribution partners, System Integrators and End users
• Engineer and design solutions around Web OS product offering
• Regularly update product specification to support sales staff
• Competitor comparisons - spec for spec
• Responsible for all technical queries for both monitor signage and commercial TV

Key responsibilities for this position include, but are not limited to:

D Product Strategy/Plan

• Support the ID System Integrator partners and End-user customers with day to day issues 30%
• Training of ID System Integrator partners and End-user customers 30%
• Keep the ID Staff up to date with any Technical and Specification changes 10%
• Onsite Technical support and Sales support 20%
• General office work, Software License issuing, meetings10%

In-Depth Product / Brand Knowledge

• Signage Hardware and Software knowledge
• CTV Hardware and Software knowledge
• Ongoing training supplied by RHQ
• Self-driven industry knowledge including competitor products

Stock control

• Manage and Control showroom stock
• Ensure showroom is always presentable for clients

Strong Customer Relationships

• Presentable manner with customers
• Build relationships with Key System Integrator partners in both Signage and CTV
• Respond timeously to Key End user customers
• Ensure customer needs are established and reviewed
• Dealer/Retailer presentations
• Certification of all company Partners / Design and execute the certification program on CTV, LED and Monitor Signage.

Reports

• Monthly RHQ Training report
• Monthly Software License sales report

Desired Experience & Qualification

Required Qualifications

• A+ N+ Certification

Required Experience

• 3 – 5 years IT experience
• Customer interaction experience
• Minimum 3-5 years industry/IT& ID products sales experience
• MS Office Suite (Intermediate)
• Possession of a reliable vehicle and a valid driver’s license

Required Competencies

• Requirement to meet deadlines and set goals
• Persistence and results orientated
• Very good oral and written communication skills
• Ability to function under pressure
• Administration skills and creativeness
• Good Customer liaison
• Interpersonal skills
• Honesty, integrity and ethical conduct at all times
• Interpersonal skills