Lead I - Enterprise Solutions (ServiceNow CMDB Developer)

UST • IT Consulting & Digital Transformation • IT Outsourcing & Dedicated Teams • JavaScript • 2 days ago
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Location
In office (Hyderabad)
Seniority
Staff · 5+ years exp

Confirmed on the employer's own hiring board on Oct 19, 2026. First seen by Alion on Oct 9, 2026. UST scores B on the Alion truth index.

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UST

UST is a leading global digital technology and transformation services company that provides innovative solutions to enterprise clients worldwide. Headquartered in Aliso Viejo, California, the firm specializes in digital consulting, cloud infrastructure, product engineering, and cybersecurity. Founded in 1998, it partners with major organizations across diverse industries to accelerate technological modernization and build agile, scalable business models.
ust.com • HQ: Aliso Viejo, United States • Information Technology • IT Outsourcing & Dedicated Teams • IT Consulting & Digital Transformation • 5000+ employees • Est. 1998
Tech stack of UST

ServiceNow CMDB Developer

UST is hiring an experienced ServiceNow Developer to support a leading U.S. healthcare organization. The ideal candidate will have strong expertise in ServiceNow development, configuration, integrations, and platform administration across multiple ServiceNow modules.

Key Responsibilities
  • Design, develop, and enhance ServiceNow solutions across ITSM, ITOM, SPM, and CWM modules.
  • Configure and maintain Service Catalogs, Flow Designer workflows, Business Rules, Client Scripts, UI Policies, Script Includes, and ACLs.
  • Manage and validate CMDB, Configuration Items (CIs), and Discovery processes.
  • Develop and support integrations using REST/SOAP APIs and IntegrationHub.
  • Perform data migration activities including Import Sets, Transform Maps, reconciliation, and validation.
  • Support testing activities including SIT, UAT, and ATF.
  • Troubleshoot platform issues, resolve defects, and implement enhancements.
  • Collaborate with architects, business analysts, QA teams, and stakeholders to deliver scalable solutions.
  • Participate in code reviews, deployments, release management, and production support.

    Required Skills
  • 5-7 years of hands-on ServiceNow development experience.
  • Incident Management
  • Problem Management
  • Change Management
  • Request Management
  • Service Catalog
  • ITOM
  • CMDB
  • Discovery
  • Strategic Portfolio Management (SPM)
  • Collaborative Work Management (CWM)
  • Strong scripting skills in JavaScript, Business Rules, Client Scripts, Script Includes, and ACLs.
  • Experience with Flow Designer, workflow automation, and integrations.
  • Knowledge of REST APIs, SOAP APIs, IntegrationHub, and data migration activities.
  • Understanding of ITIL processes, integration testing, and defect management.

    • Preferred Qualifications

    • ServiceNow CSA and/or CAD Certification.
    • Experience in large-scale ServiceNow implementations or transformation programs.
    • Experience working in Agile/Scrum environments.
    • Ability to mentor junior developers and conduct technical reviews.

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