Lead II - Enterprise Solutions (ServiceNow CMDB Developer)

UST • IT Consulting & Digital Transformation • IT Outsourcing & Dedicated Teams • Bachelor's Degree • JavaScript • 1 day ago
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Location
In office (Hyderabad)
Seniority
Staff · 7+ years exp

Confirmed on the employer's own hiring board on Oct 18, 2026. First seen by Alion on Oct 8, 2026.

Overview
Company
Impact
Profile match

UST

UST is a leading global digital technology and transformation services company that provides innovative solutions to enterprise clients worldwide. Headquartered in Aliso Viejo, California, the firm specializes in digital consulting, cloud infrastructure, product engineering, and cybersecurity. Founded in 1998, it partners with major organizations across diverse industries to accelerate technological modernization and build agile, scalable business models.
ust.com • HQ: Aliso Viejo, United States • Information Technology • IT Outsourcing & Dedicated Teams • IT Consulting & Digital Transformation • 5000+ employees • Est. 1998
Tech stack of UST

Job Title

ServiceNow CMDB Developer

Experience
  • 7+ years of ServiceNow development and administration experience.
  • 3+ years of hands-on experience with CMDB, Discovery, and ITOM environments.
  • Experience working in Agile/Scrum delivery models.

    Required Qualifications
  • Bachelor's Degree in Computer Science, Information Technology, or a related field.
  • ServiceNow Certified System Administrator (CSA).
  • ServiceNow Certified Application Developer (CAD).

    Mandatory Skills
  • Strong expertise in ServiceNow CMDB, Discovery, ITOM, Service Mapping, CSDM, and IRE.
  • Experience designing, implementing, and maintaining CMDB architecture, CI classes, attributes, and relationships.
  • Hands-on experience with CMDB Health, Data Governance, Reconciliation Rules, and Data Manager.
  • Proficiency in JavaScript, GlideRecord, Business Rules, Script Includes, Client Scripts, and UI Policies.
  • Experience developing Flow Designer solutions, workflows, Scheduled Jobs, and automations.
  • Strong knowledge of REST/SOAP integrations, IntegrationHub, Import Sets, and Transform Maps.
  • Expertise in Discovery configuration, MID Server management, credential management, and Discovery Patterns.
  • Experience configuring Identification & Reconciliation Engine (IRE), Identification Rules, and Reconciliation Rules.
  • Ability to troubleshoot duplicate CI issues, CMDB data quality issues, ECC Queue, and MID Server issues.
  • Experience integrating CMDB with enterprise platforms such as SCCM/MECM, VMware, AWS, Azure, SolarWinds, and Asset Management tools.

    Good to Have Skills
  • ServiceNow Certified Implementation Specialist - Discovery.
  • ServiceNow Certified Implementation Specialist - ITOM.
  • Experience with Event Management module.
  • Exposure to platform upgrades, testing activities, and root cause analysis.
  • Experience in enterprise-scale CMDB governance and compliance initiatives.

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