Office Coordinator

Founded in 2018, headquartered in Johannesburg, and backed by leading investors including Pantera Capital, Coinbase Ventures and Fidelity’s F-Prime Capital, VALR is a global crypto exchange offering a comprehensive suite of products-including Spot Trading, Spot Margin, Perpetual Futures, Staking, Lending, Borrowing, OTC services, VALR Invest, Crypto Bundles, and VALR Pay. Licensed by South Africa’s FSCA, with regulatory approval in Europe, VALR serves over 1.7 million registered users and 2,000 corporate and institutional clients worldwide. The exchange is dedicated to advancing a just financial future that upholds human dignity and the unity of mankind. For more information, visit valr.com.

Our Vision:

To establish VALR as a global institution that advances the economic life of human civilisation through a borderless, inclusive, and empowering financial ecosystem.

Our Mission:

To contribute towards a global financial system that upholds justice, fosters human dignity, and reflects the oneness of humanity, by serving the financial needs of individuals, communities, and institutions through innovative financial technologies.

Responsibilities

• Serve as the primary onsite representative of VALR’s workplace operations, providing in-person support to employees, vendors, and guests.
• Manage daily operations of the office environment, ensuring cleanliness, comfort, functionality, and professionalism across all spaces.
• Manage the onsite gym facilities usage ensuring usage is monitored and in line with company policies and procedures
• Arrange travel where required and coordinate travel arrangements for key individualsGreet and assist visitors, coordinate meeting room bookings, and ensure office access and protocols are adhered to.
• Oversee regular servicing of office resources including food deliveries, utilities, air conditioning, internet, coffee machines, and office equipment.
• Liaise with building management to ensure external service providers (e.g., security, cleaning, maintenance) meet performance standards.
• Maintain inventory and oversee ordering of office supplies, food, and other workspace needs within approved budget guidelines.
• Coordinate onsite logistics for internal events, new joiner welcome days, workshops, or guest meetings.
• Escalate urgent maintenance or security issues promptly and follow up to resolution.
• Ensure safety compliance and office security protocols are implemented and followed.
• Communicate workspace rules and logistics with the HR team for onboarding and internal communications.
• Support general administrative duties for Finance, IT, HR, Operations, where required
• Work with HR, IT, Legal, and Finance to ensure smooth operations for onsite-related needs (e.g., deliveries, equipment, contractor access and management and administration of the employee gym contracts).
• Assist with any workspace planning or adjustments to accommodate future headcount, team gatherings, or space upgrades.
• Arrange employee travel and accommodation when required.

Requirements

• Minimum of 2 years’ experience in office coordination, facilities management, or administrative support, preferably in a tech, financial, or professional services environment.
• Demonstrated ability to manage workplace operations independently and proactively.
• Strong organisational and time management skills with the ability to multitask under pressure.
• Excellent verbal and written communication skills.
• Experience managing vendor relationships and service contracts.
• Competency with Google Workspace (Docs, Sheets, Calendar, Drive) and other productivity tools.
• Basic budget tracking and cost control experience.
• Understanding of office safety, security, and emergency protocols.
• Ability to work onsite in Johannesburg daily, with a professional, polished presence.
• Experience supporting remote-first or hybrid teams is advantageous.

Benefits

• Innovative Work Environment
  • Engage with the latest blockchain technologies and tools in a rapidly evolving industry.
  • Work from anywhere with secure, stable internet connectivity, allowing you to create your ideal workspace.
• Career Development
  • Benefit from an annual professional development allowance alongside scheduled company training sessions to keep you at the forefront of the crypto industry.
• Competitive Compensation
  • Competitive salaries that align with industry standards.
  • When you contribute to our success, you’ll be rewarded with discretionary bonuses, recognising your impact on VALR’s growth.
  • Receive preferential Tier 5 trading fees on VALR, with no monthly trading volume required.
• Diversity and Inclusion
  • A commitment to fostering a diverse workforce with initiatives that promote equity and belonging.
  • Wellness
  • Employees are encouraged to strive for coherent and wholesome lives, fulfilling their work, personal, social, physical and spiritual goals to the best of their abilities.
  • Compliance with statutory leave required by individual countries, in addition to flexible leave options.
  • Enjoy lunch on us when working from our Johannesburg Head Office, one of the ways we support wellbeing and connection in the workplace.
• Impact and Contribution
  • At VALR, we believe in a financial system that recognises the oneness of humanity. Our mission is to break down financial barriers and promote universal values of courage, ethical integrity, and the intrinsic worth of every individual.
  • Engage in initiatives that promote education and awareness about cryptocurrencies, ensuring that everyone has the tools and knowledge to participate in the evolving financial landscape.
• Dynamic Team Culture
  • Open communication and teamwork across departments, fostering innovation and creativity.
  • Enjoy social gatherings outside of work to strengthen team bonds and boost morale.
• Global Exposure
  • Work with colleagues from around the world.
  • Exposure to diverse perspectives and practices in the crypto space.
• Recognition and Rewards
  • Regular acknowledgement of employee accomplishments, fostering a culture of appreciation and motivation.
  • Join us for retreats that blend professional development with team bonding in inspiring locations.
• Tools for Success
  • Receive a Mac laptop and a discretionary allowance to purchase all the extras needed for a productive home office-yours to keep after three years (terms and conditions apply).