IT Infrastructure Engineer, NA

About Vantage

Vantage powers, cools, protects and connects the technology of the world’s well-known hyperscalers, cloud providers and large enterprises. Developing and operating across North America, EMEA and Asia Pacific, Vantage has evolved data center design in innovative ways to deliver dramatic gains in reliability, efficiency and sustainability in flexible environments that can scale as quickly as the market demands.

Technology & Systems Department

The Technology & Systems department drives technological innovation for the company and advances the technology strategy to support global growth. This includes IT, Software Development, OT / Automation Systems, and business process improvement. At Vantage, we are very hands-on. In most cases, we specify, purchase, configure, and maintain all networking and server hardware. We also work closely with partner VARs to learn about the latest technology changes, so we can make informed purchase decisions. The Technology & Systems department participates in designing each of our new data center building’s networking infrastructure, including but not limited to diverse pathways connecting to carriers, meet-me room hosting (rack, cabs, ladders, cross-connect panels…), wireless AP coverage, etc.

We rely on extreme collaboration with Sales, Construction, Operations, and Corporate Functions to drive simplification and establish global standards with continuous improvement and speed to value. We are working to build a reliable, scalable, sustainable, and secure technology roadmap/landscape that enables us to serve our customers and employees better and be the partner of choice. Our focus is on speed to value with financial and execution discipline.

Position Overview

This role will be based onsite in Port Washington, WI.

The IT Infrastructure Engineer is a hands-on infrastructure professional responsible for supporting the deployment, implementation, operational readiness, and ongoing support of IT infrastructure at Vantage Data Centers' Lighthouse campus in Port Washington, Wisconsin. Working closely with Construction, Operations, Engineering, Security, and Technology & Systems teams, this role helps ensure IT infrastructure, networking, telecommunications, security systems, and building management systems are procured, delivered, installed, tested, documented, and ready to support commissioning and turnover activities.

This position serves as a key on-site representative for Vantage, coordinating vendors, managing inventory, supporting RFIs, tracking project deliverables, conducting quality assurance reviews, assisting with technical deployments, and maintaining alignment between multiple stakeholders. The ideal candidate combines foundational infrastructure knowledge with strong organizational, communication, customer service, and project coordination skills. The role operates within established standards, deployment processes, and service management frameworks to support the successful delivery and long-term operation of one of Vantage's largest North American campuses.

Essential Job Functions

• Serve as the primary on-site IT Infrastructure representative supporting deployment, implementation, and operational readiness activities across the Lighthouse campus.

• Coordinate with Construction, Operations, Engineering, Security, vendors, contractors, and customers to ensure infrastructure deliverables remain aligned with project schedules and readiness milestones.

• Support RFIs, site surveys, infrastructure assessments, deployment planning, and technical reporting activities throughout project lifecycles.

• Manage IT infrastructure inventory, asset tracking, receiving, staging, deployment status, and lifecycle documentation in accordance with Vantage standards.

• Support procurement activities by coordinating equipment ordering, receiving, inventory reconciliation, deployment scheduling, and vendor engagement.

• Assist with the installation, configuration, testing, validation, and turnover of network, server, telecommunications, wireless, and related IT infrastructure.

• Perform quality assurance and quality control reviews to ensure deployments align with documented standards, requirements, and operational readiness criteria.

• Work under limited supervision, both independently and within a team environment.

• Manage multiple one-time and/or ongoing projects.

• Respond to safety and emergency situations and maintain a safe and secure work environment.

• Frequent contact with employees at all levels of the organization; frequent external contact with vendors.

Duties

• Coordinate infrastructure deployment activities from procurement through installation, testing, commissioning support, and operational handoff.

• Maintain inventory records, deployment tracking, asset databases, and equipment documentation.

• Support vendor management activities including scheduling, coordination, deliverable tracking, issue resolution, and escalation management.

• Assist with commissioning, turnover, and site readiness activities for IT, security, telecommunications, and building technology systems.

• Provide customer support and technical assistance related to infrastructure deployments, service requests, and operational issues.

• Support installation, configuration, validation, and troubleshooting of networking, server, wireless, and communications equipment using established deployment standards.

• Prepare status reports, deployment updates, inventory reports, readiness assessments, and technical documentation for stakeholders and leadership.

• Collaborate with internal partners to craft technology solutions to fit the project's needs.

• Support the Senior Manager and Lead Engineer, Information Technology, in delivering services that are essential to the success of the business.
• Handle additional duties as assigned by Management.

Job Requirements

Education

• Bachelor's degree in Information Technology, Computer Science, or equivalent relevant work experience.

• Relevant technical certifications, such as CCNA or VCP certification, are preferred.
• Successful completion of a background check is required.

Experience

• Minimum of 2 - 4 years of experience supporting IT infrastructure, networking, data center operations, systems administration, technology deployments, helpdesk operations, or related technical functions.

• Technical knowledge covering Windows Server and Desktop, Active Directory, VMWare vSphere/ESX, Office 365, Firewalls, Security, Storage, Backup Technologies, and Networking.

• Experience working within critically important facilities and/or critical infrastructure is preferred.

• Experience supporting infrastructure deployment projects, implementation activities, site installations, hardware deployments, or operational readiness programs.

• Experience coordinating vendors, contractors, service providers, or multiple stakeholder groups within technical projects.

• Experience with ticketing systems, service management processes, inventory management, asset tracking, procurement coordination, or deployment management.

• Ability to communicate well in both oral and written reports and presentation skills.

• Candidates must possess reliable transportation for reporting to work for shifts or emergencies.

• Travel is expected to be less than 20%, occasionally for training purposes.

Physical Demands and Special Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to handle, or feel objects; reach with hands and arms; climb stairs; balance; stoop or kneel; talk and hear. The employee must occasionally lift and/or move up to 50 pounds.

Additional Details

• Salary Range: $90,000- $105,000 + Bonus (this range is based on Colorado market data and may vary in other locations)
• This position is eligible for company benefits including but not limited to medical, dental, and vision coverage, life and AD&D, short and long-term disability coverage, paid time off, employee assistance, participation in a 401k program that includes company match, and many other additional voluntary benefits.

• Compensation for the role will depend on a number of factors, including your qualifications, skills, competencies, and experience and may fall outside of the range shown.

#LI-Onsite

#LI-JH1

We operate with No Ego and No Arrogance. We work to build each other up and support one another, appreciating each other’s strengths and respecting each other’s weaknesses. We find joy in our work and each other, actively seeking opportunities to inject fun into what we do. Our hard and efficient work is rewarded with an above market total compensation package. We offer a comprehensive suite of health and welfare, retirement, and paid leave benefits exceeding local expectations.

Throughout the year, the advantage of being part of the Vantage team is evident with an array of benefits, recognition, training and development, and the knowledge that your contribution adds value to the company and our community.

Don't meet all the requirements? Please still apply if you think you are the right person for the position. We are always keen to speak to people who connect with our mission and values.

Vantage is an Equal Opportunity Employer.

Vantage does not accept unsolicited resumes from search firm agencies. Fees will not be paid in the event a candidate submitted by a recruiter without an agreement in place is hired; such resumes will be deemed the sole property of Vantage.

We’ll be accepting applications for at least one week from the date this role is posted. If you're interested, we encourage you to apply soon-we’re excited to find the right person and will keep the role open until we do!