HR Business Relations Junior Associate

Overview of the Role

To support the company in achieving its growth goals, the HR Business Relations Junior Associate is a professional who supports HR operations, provides input to support management briefings, analyzes People and Culture (PnC) metrics, assists in resolving team member relations issues, and researches and assists with recommended HR strategies aligned with business goals.

Responsibilities

The HR Business Relations Junior Associate will focus on the consultation with line managers, provides daily HR support, and analyzes data. They will assist with complex team member relations issues, while addressing barriers to work relationships and Productivity.

They act as aids to the HR Business Partner, aligning company HR practices with business/department goals to support the company’s success.

HR Business Partnering Support

• Supports HRBPs in implementing PnC strategies and programs.

• Coordinates and tracks PnC projects, ensuring timely completion and efficient resource allocation.

• Manages daily tasks like data management, reporting, and team member inquiries.

• Assists in administering PnC processes such as progress reviews, promotions, and succession planning.

• Prepares materials and documentation for business reviews and leadership meetings.

Performance Management

• Champions the Culture Amp performance tool.

• Manages progress review cycles in Culture Amp, including setup, participant management, reminders, updates, and reporting.

• Updates and monitors data integration from BambooHR to Culture Amp.

• Supports Leaders and Line Managers with technical and knowledge-based concerns regarding Culture Amp.

Engagement

• Facilitates VBP Engagement Survey, company-event surveys, Team Member Satisfaction Survey (TSAT)

• Organizes meet and greet sessions and Kamusta sessions with new hires.

• Uses management metrics and feedback tools to identify trends and drive efficiency, improve management quality, and enhance profitability and performance.

• Collaborates with Leaders and Line Managers on Action Champion Program (ACP) and Engagement Improvement Program (EIP).

• Supports Leaders and Line Managers with technical and knowledge-based concerns regarding ACP and EIP.

• Assists in the annual Great Place to Work certification process.

Talent Management and Development

• Helps HRBPs identify training and development needs based on competency gap analysis, when necessary.

• Tracks team member performance, development plans, and career progression initiatives.

PnC Data Management and Reporting

• Maintains and updates HR databases and systems, ensuring data accuracy.

• Generates PnC reports on HR metrics for management, HRBPs, and stakeholders.

• Assists with PnC analytics by providing data-driven insights for business decisions.

Policy and Compliance Support

• Ensures adherence to PnC policies and assists with the roll-out of new policies and practices.

• Drafts and communicates PnC policies and procedures, as assigned.

• Creates communications for new or revised PnC policies.

Team Member Relations

• Conducts exit interviews and manages exit surveys for resigning team members via Culture Amp.

• Compiles and generates reports based on the exit interviews and surveys.

• Support initial handling of team member concerns, inquiries, and minor workplace issues

• Assist in documentation, resolution follow-ups, and check-ins

• Ensure compliance with company policies and labor regulations

Communication and Collaboration

• Act as a liaison between HR Business Partners (HRBPs) and team members, and other stakeholders facilitating communication of key messages and updates regarding PnC policies and initiatives.

• Partner with the rest of the PnC Team to ensure smooth execution of PnC processes

• Work with cross-functional teams, including payroll, benefits, and recruitment, to streamline HR policies.

• Assist in organizing PnC events and initiatives, such as wellness programs and team-building activities.

• Serve as the point of contact for HR-related queries from team members and line managers

Wellness & Mental Health (Mind You)

• Collaborates with Mental Health Officers, and PnC - People Delivery (Medical) Team for any wellness-related activities.

• Develops and delivers wellbeing and mental health initiatives.

• Organizes and participates in regular meetings with Mental Health Officers.

• Offers support to team members with mental health needs (psychological first aid) and addresses their concerns/queries.

• Enrolls and/or decommissions team members and their dependents on Mind You Platform.

• Collaborates with stakeholders to process pharmacological intervention requests.

Corporate Citizenship

• Supports the planning and execution of company-wide community programs in collaboration with the Caring Kangaroos.

• Collaborates with NGOs, local and community affiliations, and organizations to address the triple bottom line: Planet, People, and Profit.

• Assists the Vibe team with engagement-related activities.

• Handles various administrative and ad-hoc tasks as required.

PnC Metrics and Analytics

• Audits team member information in all PnC Platforms to ensure data accuracy and reporting.

• Collaborates with Data Science to update PnC Metrics in Power BI.

• Collect, maintain, and analyze HR data (e.g., attrition, headcount, engagement, performance trends)

• Generate regular and ad hoc reports to support decision-making

• Provide insights and recommendations based on data trends

Disciplinary Compliance

• Follows VBP’s policies and procedure, legal requirements, Information Security Management System (ISMS), and Safety Protocols to ensure a safe, secure and respectful environment.

• Upholds the company’s core values in all interactions both internally and externally.

• Maintains a focus on providing exceptional service to clients and/or stakeholders.

• Practices environmental responsibility such as but not limited to reducing waste, conserving resources, and supporting sustainability initiatives where possible.

• Does tasks assigned by clients and/or line managers, or VBP that are align with current role.

Adhoc Tasks

• Conducts stay interview as requested.

• Updates Asana regularly

Requirements

• Bachelor's degree in HR, Psychology, Business Administration, or related field
• Proven experience in HR or administrative roles (internships are an advantage)
• Strong analytical and problem-solving skills

• Good communication and interpersonal skills

• High attention to detail and organizational ability

• Basic knowledge of HR principles and labor laws

• Proficiency in Microsoft Office

• Ability to handle sensitive and confidential information

• Willingness to learn and adapt in a fast-paced environment

Preferred Qualifications

• Exposure to HR analytics or HRIS systems

• Experience in team member engagement or HR projects

• Familiarity with local labor regulations

Benefits

• 500K per incident HMO coverage + Dental & Optical benefits
• 2-week paid Christmas vacation
• Electricity & Data subsidies
• 25K Educational Assistance
• Training and equipment will be provided
• Fixed Schedule of Mon-Fri from 7 AM to 4 PM