Vichara - System Administrator - IT Infrastructure

About The Role

We are looking for an experienced System Administrator / Engineer to manage, support and maintain enterprise IT infrastructure environments. The ideal candidate should have strong hands-on experience in VMware, Windows/Linux administration, storage and backup solutions, along with infrastructure monitoring and troubleshooting.

Key Responsibilities

• Administer and support enterprise infrastructure, including VMware virtualization, Windows Server and Linux environments.
• Monitor system performance, troubleshoot infrastructure issues and ensure smooth day-to-day operations.
• Manage storage and backup environments, including NetApp and Avamar.
• Perform Windows Server administration, system patching and upgrades using relevant tools such as SCCM.
• Support Citrix infrastructure and handle upgrades, configuration and troubleshooting.
• Monitor and maintain FTP, Azure Active Directory, SharePoint and Power BI environments.
• Handle incident management, problem resolution and infrastructure-related service requests.
• Maintain technical documentation, system configurations and operational procedures.
• Collaborate with global IT teams to ensure infrastructure availability and timely issue resolution.
• Participate in rotational/night shifts as per business requirements.
  
  

Required Skills & Qualifications

• 7 - 11 years of experience in System Administration or IT Infrastructure Support.
• Strong hands-on experience with VMware virtualization.
• Good knowledge of Windows Server and Linux administration.
• Experience in storage and backup technologies, preferably NetApp and Avamar.
• Knowledge of Windows patching and SCCM.
• Experience with Citrix administration and troubleshooting.
• Familiarity with Azure Active Directory, FTP, SharePoint and Power BI.
• Strong troubleshooting, incident management and problem-solving skills.
• Knowledge of ITIL processes and ticketing systems.
• Good communication and coordination skills to work with global teams.
  
  

Preferred Skills

• Experience supporting enterprise or financial services infrastructure.
• Knowledge of PowerShell or Bash scripting.
• Experience with infrastructure monitoring and performance Candidates should be comfortable working in rotational/night shifts.
  
  

(ref:hirist.tech)