Manager_Oracle DBA

Who we are

VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology & Transformation.

As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability.

We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.

#VOIS #BeUnrivalled #CreateTheFuture

About this Role

We are seeking an experienced Oracle Application Database Administrator with approximately 7-10 years of relevant experience to support database administration, operational stability and critical database activities from SP Infocity, Pune.

The role focuses on Oracle database administration, SQL and database performance tuning, upgrades and migrations, backup and recovery, security and access management, automation, monitoring and high-availability environments. You will work closely with application teams to maintain end-to-end service stability and availability while contributing to continual service improvement.

The role also provides exposure to Site Reliability Engineering (SRE) practices, AI-driven optimisation, CRM and end-to-end operations, with a focus on improving operational efficiency.

What you will do

• Administer and support production Oracle databases and associated database environments.
• Analyse database and application performance bottlenecks, including scripts, code and user-generated queries that contribute to application slowness.
• Perform database and SQL performance tuning, including support for DML operations.
• Support database upgrades and migrations from older to newer versions, including integration with other RDBMS technologies.
• Manage database configuration, architecture and day-to-day operational administration.
• Work with memory, storage, cluster and high-availability architectures.
• Support database backup and recovery activities.
• Manage user access and contribute to security audits.
• Participate in auditing and SOX compliance activities.
• Monitor database environments using tools such as Oracle Enterprise Manager and Grafana.
• Use observability and monitoring platforms such as Dynatrace, AppDynamics, Kibana, Splunk or Zabbix for log analysis, alert tuning, dashboards and proactive monitoring.
• Work closely and collaboratively with application teams to support database operations.
• Use ticketing tools to manage operational incidents and service requests.
• Provide on-call support for high-priority database issues.
• Develop and maintain UNIX, shell and other scripts to automate BAU operational activities and improve system stability.
• Handle UNIX jobs and batch processes, tune existing processes and develop new processes where required.
• Contribute to proactive monitoring, automation, reconciliation and continual service improvement.
• Apply SRE practices and support AI-driven optimisation initiatives to enhance operational efficiency.

Who you are

• You have 7-10 years of relevant application database support and administration experience, including at least seven years of proficient application database support operations experience.
• You have hands-on experience administering Oracle databases across multiple versions.
• You understand Oracle and non-Oracle database architecture.
• You have practical expertise in database and SQL performance tuning.
• You have experience configuring databases and providing operational support.
• You understand memory architecture, storage architecture, cluster architecture and high-availability environments.
• You have advanced UNIX knowledge and practical experience with shell scripting and at least one additional scripting language, such as Perl.
• You have experience with database upgrades, migrations, backup and recovery, user access management and security auditing.
• You understand proactive monitoring, automation, reconciliation and continual service improvement.
• You have experience with monitoring and observability technologies such as Enterprise Manager, Grafana, Dynatrace, AppDynamics, Kibana, Splunk or Zabbix.
• You can perform log analysis, alert tuning and dashboard-based proactive monitoring.
• You bring effective analytical, communication, stakeholder-management and technical-leadership skills.
• You hold a Bachelor’s degree or equivalent relevant professional experience.
• ITIL certification is desirable.
• Knowledge of telecommunications would be an advantage.

Not a Perfect Fit?

Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.

What’s in it for you

Based on the scope of the role, you will have opportunities to:

• Work with business-critical production database environments and end-to-end service operations.
• Gain exposure to SRE practices and AI-driven optimisation initiatives within CRM and operational environments.
• Contribute to automation and continual service improvement initiatives focused on service stability, availability and operational efficiency.
• Collaborate with database, application and operational teams while supporting complex Oracle environments.
• Broaden your experience across monitoring, observability, high availability, database migration and performance optimisation.

What skills you will learn

The responsibilities outlined for this role provide opportunities to further develop skills in:

• Oracle database performance optimisation and SQL tuning.
• Database upgrades, migrations and integration with other RDBMS technologies.
• SRE practices and AI-driven operational optimisation.
• Proactive monitoring, observability, alert tuning and log analysis.
• UNIX, shell scripting and operational automation.
• High-availability, storage, memory and cluster architectures.
• Service governance, operational stability and continual service improvement.
• Security auditing, SOX compliance and database access management.
• Cross-functional collaboration with application and operational teams.

VOIS Equal Opportunity Employer Commitment

Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.

Join Us

At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.

We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.

With us, you can be truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.

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