Senior NetSuite Solution Architect

COMPANY OVERVIEW

Volatus Aerospace is a Canadian-headquartered global aerospace and defence company delivering advanced aerial intelligence, cargo and autonomous systems solutions. Combining aviation expertise with advanced technologies, manufacturing, operational services and training, Volatus supports commercial, government and defence customers worldwide. Our integrated capabilities help organizations improve safety, efficiency and operational effectiveness across critical infrastructure, public safety, security and other complex operating environments.

POSITION OVERVIEW

Volatus Aerospace is seeking a Senior NetSuite Solution Architect to own the design and delivery of NetSuite solutions for operations and sales across Canada, the United States, the United Kingdom and Norway. The role combines solution architecture, functional ERP configuration, systems integration and NetSuite development.

You will lead the implementation of manufacturing, inventory, CRM and project management capabilities, starting with Canadian manufacturing operations and extending to other countries. After go-live, you will serve as the primary NetSuite technical support and training resource.

KEY RESPONSIBILITIES

Solution Architecture

• Own the NetSuite solution design for operations and sales, including the account structure across subsidiaries and locations, data model, customizations and integrations.
• Translate business requirements into scalable designs using native configuration, customization and third-party tools. Document architecture and design decisions.
• Set standards for naming, customization, change management, sandboxes and releases. Evaluate SuiteApps and add-ons.

Functional ERP Configuration

• Implement NetSuite Manufacturing for Canadian operations, including bills of materials (BOMs), routings, work orders, assembly builds and production planning. Extend the implementation to manufacturing sites in other countries.
• Configure inventory across entities and locations, including item setup, multi-location inventory, lot and serial tracking, replenishment, reorder planning, cycle counts and intercompany transfers.
• Implement project management capabilities, including project and task structures, resource allocation, time tracking, milestones and dashboards for service delivery and customer programs.
• Map lead-to-order, order-to-fulfillment, procure-to-receipt and plan-to-produce processes into NetSuite workflows and performance indicators.
• Configure roles, permissions and access controls by function and entity, with appropriate segregation of duties.
• Build and maintain reports, saved searches and dashboards for operations, sales, project and management teams. Respond to new reporting requests.

Integration

• Lead the CRM integration with NetSuite so customers, leads, opportunities, quotes and sales orders flow between sales and operations.
• Design, build and monitor integrations with external systems such as Shopify using REST and SOAP web services, RESTlets and platforms such as Celigo or Boomi.
• Import and migrate item, inventory, customer and operational data. Maintain data integrity and establish error handling and monitoring for integrations.

Development

• Develop, test and deploy customizations using SuiteScript 2.x (user event, client, scheduled and Map/Reduce scripts, Suitelets and RESTlets), SuiteFlow workflows, custom records and custom forms.
• Manage source control and deployments using SuiteCloud Development Framework (SDF). Maintain technical documentation for customizations.
• Review script and customization performance, governance limits and upgrade compatibility ahead of NetSuite releases.

Technical Support and Training

• Serve as the primary NetSuite support contact for operations, sales and project teams. Troubleshoot issues, resolve tickets and maintain configurations, workflows and integrations after go-live.
• Train end users and super-users across entities, onboard new staff, run refresher sessions and maintain user guides, standard operating procedures and training materials.
• Work with operations, sales and project teams to drive adoption. Coordinate with Finance when operational transactions affect accounting. Finance retains ownership of general ledger and financial reporting design.

REQUIRED EDUCATION, CERTIFICATIONS, EXPERIENCE AND SKILLS

• Bachelor’s degree in computer science, Information Systems, Engineering, Supply Chain, Business or a related field.
• Minimum of 7 years of NetSuite experience, including at least 3 years as a solution architect, technical lead or senior consultant.
• Proven experience leading full-lifecycle NetSuite implementations as a solution architect or lead consultant. Experience with multi-entity, multi-country OneWorld environments is preferred.
• Hands-on experience implementing NetSuite Manufacturing, including WIP and Routings, Advanced Inventory Management, CRM and native Project Management or SuiteProjects.
• Strong development skills in JavaScript, SuiteScript 2.x, SuiteFlow and SuiteCloud Development Framework (SDF).
• Experience integrating NetSuite using REST and SOAP web services, RESTlets and platforms such as Celigo or Boomi, including integrations with CRM platforms such as Zoho or HubSpot.
• Experience configuring roles and permissions and building custom reports, saved searches and dashboards.
• Strong understanding of manufacturing and supply chain operations, including BOM management, production planning and inventory control.
• Experience providing NetSuite support and training to non-technical users.
• Strong project management skills and the ability to lead complex projects independently as the primary NetSuite resource.
• Strong analytical, problem-solving, written and verbal communication skills across operations, sales and all levels of management.
• NetSuite certifications such as ERP Consultant, SuiteCloud Developer or Administrator are highly desirable. PMP or APICS/ASCM certification is an asset.

HOURS OF WORK AND WORK ENVIRONMENT

• This is a hybrid consulting role. The Consultant will perform services remotely and onsite at locations designated by the Company, based on project and operational requirements.
• The Consultant may occasionally need to adjust their working hours to support operational needs, time-sensitive activities, or business priorities.

WHY JOIN VOLATUS AEROSPACE

Lead a NetSuite rollout that starts with Canadian manufacturing and expands across global operations. You’ll work directly with the teams that use the system to plan, build, sell and deliver, and help them get the most out of it after launch.

HOW TO APPLY

Please submit your résumé and a cover letter describing your experience architecting, configuring, integrating and developing NetSuite solutions, particularly for manufacturing, inventory, CRM and project management.

Volatus Aerospace is committed to fostering a diverse, equitable, and inclusive workplace where everyone is respected, valued, and empowered to succeed. We welcome applications from people of all backgrounds and experiences and will provide accommodations throughout the recruitment process upon request.