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Location
Remote/Hybrid (Palo Alto, United States)
Seniority
Middle · 4+ years exp
Employment
Full-Time
Overview
Company
Impact
Profile match
Wealthfront is an automated investing and banking company headquartered in Palo Alto, California, and founded in 2008. The company runs software managed investment accounts, a high yield cash account, bond portfolios, and lending products for retail customers, with no human financial advisers in the loop. It manages tens of billions of dollars for a largely younger, technology sector customer base and competes with both traditional brokerages and other robo-advisers.

Wealthfront is seeking a licensed loan production partner to join our team as we build and scale our mortgage lending operations. As a key player on the team you will leverage your expertise to work with existing Wealthfront clients providing excellent service and guiding them through the process with the support of our innovative technology and tools. This position offers an exciting opportunity to be a part of a cutting-edge team in a rapidly growing environment.

Responsibilties

  • Support and educate clients as they work through the intake process and finalize their loan closing
  • Ensure all initial application data and documents are accurate and complete before submitting to Processing
  • Act as primary point of contact and set clear client expectations on timelines and requirements
  • Responsible for timely delivery of initial loan disclosures and adherence to all regulatory requirements
  • Operates independently on standard files and escalates to Team Leads as needed for scenario questions or guideline interpretation
  • Ensure that all loans originate in full compliance with federal and state regulations
  • Adopts Company values in work behaviors, decision making, contributions and interpersonal interactions
  • Contributes to a positive work environment by demonstrating cultural expectations and influencing others to reward performance, accountability, diversity and inclusion, flexibility, continuous development, collaboration, creativity and fun

Expertise

  • Customer-focused, business-centric, and team-oriented mindset; relentlessly passionate about finding and completing valuable work
  • Strong working knowledge of state-specific licensing and registration requirements and use of the NMLS. Strong working knowledge of Federal and state regulations including TRID and HMDA
  • Deep understanding of mortgage loan products and underwriting guidelines
  • Self-driven with the ability to work independently and collaboratively
  • Excellent organizational skills, able to set and meet deadlines in a high paced environment
  • Demonstrated ability to communicate effectively and influence positive outcomes at all levels of an organization
  • Intellectually curious and interested in applying technology to enhance business processes
  • Prior experience in wholesale and/or correspondent channels
  • Excellent communication skills focusing on both internal and external communications
  • Openness to adapting to industry changes

Requirements

  • Mortgage Loan Originator License
  • 4+ years of experience
  • Strong knowledge of Conventional Conforming and Jumbo guidelines
  • Solid understanding of state and federal lending regulations
  • Extensive knowledge and understanding of customer service and intrapersonal best practices
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