Partner Success Executive

Your wellbeing, our mission. Join a company shaping a healthier world.

GET TO KNOW US

At Wellhub we're revolutionizing workplace wellness. Our platform connects employees worldwide to the best partners for fitness, mindfulness, therapy, nutrition, and sleep-all in one simple subscription. Headquartered in NYC with team members in Europe, North America and South America, we’re on a mission to make every company a wellness company.

We believe work should be fulfilling, inspiring, and balanced. Here, you’ll find a team that values wellbeing, collaboration, and different perspectives, where passion and creativity push boundaries to create real impact. Your contributions will help shape a healthier, more balanced world for you and millions of people globally. 

Join us in redefining the future of wellbeing!

THE OPPORTUNITY

We are looking for a Partnerships Success Account Executive (m/f/d) - Franchise to strengthen our German partner team at Wellhub Urban Sports Club! This is a hybrid role that combines in-office days at one of our locations with flexible remote work. In this position, you will drive strategic growth and management of our largest franchise partner networks.

YOUR IMPACT

• Strategic Account Management: You take full ownership of managing and developing a portfolio of large fitness franchise partners (e.g., fitness, recovery, and boutique chains) to sustainably maximize check-ins, retention, and partner revenue on the Wellhub Urban Sports Club platform.
• AI-Powered Efficiency Enhancement: You actively leverage modern AI tools to automate account management processes, create predictive performance analyses, and personalize partner communication at scale, freeing up time for personal partner management.
• Growth & Expansion: You proactively identify expansion potential within existing franchise structures and lead contract negotiations at the HQ and multi-unit levels.
• Data-Driven Consulting: You analyze complex KPI data (utilization, consumer behavior) using modern BI solutions and AI analytics to derive actionable recommendations for our franchise partners and demonstrate the ROI of the partnership.
• Collaboration & Best Practices: You work closely with product, marketing, and operations teams at Wellhub Urban Sports Club to continuously improve technical partner onboarding and share best practices across the company.
• Live the Mission: Inspire and empower others by looking after your own wellbeing and creating a work environment where everyone feels comfortable.

WHO YOU ARE

• You bring at least 3-5 years of solid experience in partner success, key account management, or strategic partnerships, ideally in a scale-up, SaaS, or professional franchise environment.
• You have a deep understanding of platforms, franchise systems, multi-unit business models, and the European fitness and wellbeing industry.
• Using Generative AI comes naturally to you. You use LLMs (such as Gemini, Claude, ChatGPT), apply prompt engineering confidently, and naturally utilize AI-driven automation to make your daily work more efficient, leaving more time for personal partner support.
• You are proficient in working with CRM software (Salesforce) and possess strong data literacy (experience with Looker, Metabase, or similar tools is a plus).

  Communication & Negotiation Skills: You impress with a clear, confident, and empathetic presence at the C-level and franchise HQ level - both virtually and in person.

• You speak German at a native level (C1) and business fluent English. Additional languages are a plus.

  Proactive Team Player: You enjoy cross-functional collaboration, prioritize collective success, and stay calm even in a fast-paced environment.

WHAT WE OFFER YOU

With thoughtful benefits, emotional wellbeing resources, and a culture that empowers you to take ownership of your role and your wellbeing, we create an environment where you can thrive in all dimensions of your life. Our benefits include:

WELLHUB:   Free Gold membership with access to onsite gyms and studios, digital fitness programs, and online wellness resources for meditation, nutrition, mental wellbeing support, and more! Add up to three family members to your plan, ensuring access to wellness for those who matter most to you.

FLEXIBLE WORK: As a Flexible First company, we offer hybrid and remote options to give you the freedom to work in a way that suits you. The model for this specific role can be discussed with your recruiter and hiring manager. We offer all employees a one-time reimbursement to set up their home office equipment and a monthly work allowance to help cover the costs of working from home.

FLEXIBLE SCHEDULE:  Flexibility for us isn’t just about where we work-it also means being able to shape how and when we get things done. Together with their leaders, employees define schedules that align with their time zones, team needs, and personal routines.

PAID TIME OFF: We know how important it is to take time away from work to recharge. Employees receive 30 days paid holiday per year in addition to annual holidays (including an extra holiday on your birthday!).

PARENTAL LEAVE: Welcoming a new child is one of the most special moments in your life. Take the time to be present and enjoy your growing family. We offer 100% paid parental leave to all new parents. Parents giving birth are eligible for an extended leave and a ramp-back period to return part-time while they get settled.  

CAREER GROWTH: Access world-class platforms, participate in interactive sessions,  build your personalized development roadmap, and explore internal opportunities. We focus on continuous learning and feedback to support your journey toward personal and professional success. 

CULTURE: You’ll join a team of passionate people who come together to break boundaries, support each other, and create a meaningful impact in workplace wellness. We win together, building trust through open communication and a culture where every perspective matters. Learn more about our shared culture and values here. 

And to get a glimpse of life at Wellhub… Follow us onInstagram@lifeatwellhub andLinkedIn!

Wellhub was named a Top Sales Team of 2025!

This is a recognition of the collaboration and impact we create together every day. Ready to be part of a team that’s making a real difference? Read more about the award here. 

Diversity, Equity, and Belonging at Wellhub

We aim to create a collaborative, supportive, and inclusive space where everyone knows they belong. At Wellhub, we welcome and celebrate your authentic self.

Wellhub is committed to creating a diverse work environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex, gender identity or expression, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law.

Our commitment to inclusion also extends to how we recognize and reward our people. We’re proud to be Syndio Fair Pay Certified, reflecting our ongoing dedication to equitable and fair pay practices across our global team. Read more about it here.

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